Shore Toyota

Had a badly done oil change at another place; also needed scheduled service and brakes. As always, service was done in a timely manner, and Lori was great. She gave me the best price they could and arrange scheduled service and brakes. As always, service was done in a timely manner, and Lori was great. She gave me the best price they could and arranged for a loaner, fast. The mechanic showed me exactly what needed to be done, and everything was clearly documented. ps: had a great cup of complimentary coffee while I waited for the info. More

Lori provided great customer service as well as being very professional. I would recommend going to Shore Toyota based on the service quality that I received from Lori. Thank You! very professional. I would recommend going to Shore Toyota based on the service quality that I received from Lori. Thank You! More

Every time I visit Shore Toyota Scion and need to have my vehicle serviced Lori is always the first to help. She understands exactly what is needed, who has to do the work and has it done in a timely manner. vehicle serviced Lori is always the first to help. She understands exactly what is needed, who has to do the work and has it done in a timely manner. She is always friendly, courteous and helpful. I would recommend this dealership to everyone. More

THIS DEALERSHIP IS TERRIBLE, JUST BOUGHT AN 08 4 RUNNER THERE FOR WAY MORE THAN I COULD AFFORD. AFTER I WALKED OUT 3 TIMES ON THE REGULAR SALES REPS THE USED SALES MANGER SOMEHOW TALKED ME INTO SWINGING TH THERE FOR WAY MORE THAN I COULD AFFORD. AFTER I WALKED OUT 3 TIMES ON THE REGULAR SALES REPS THE USED SALES MANGER SOMEHOW TALKED ME INTO SWINGING THE $510 PAYMENT. THEN THE CAR WAS SHAKING ON THE WAY HOME SO I TOOK IT BACK IN AND THEY ADJUSTED IT, "SEEMED FINE". SIX MONTHS AND 15K LATER MY TIRES ARE WORN TO THE METAL ON THE INSIDE AND TRED ON THE OUTSIDE IS 1"THICK. THE CAR WAS NEVER ALIGNED AND RUINED THE TIRES. I FEEL THEY NEVER CERTIFIED ANYTHING AND THERE IS NO REASON FOR A CAR TO FALL OUT OF ALIGNMENT THAT BAD FROM REGULAR DRIVING. WHEN I TOOK IT BACK IN THEY SAID NONE OF THAT IS COVERED AND IN NO WAY TRIED TO HELP MY SITUATION.NOW I HAVE TO GO SPEND 1K ON NEW TIRES AND NEW ALIGNMENT, AS WELL AS HAVE ANOTHER MECHANIC LOOK OVER THE WHOLE CAR BC I DON'T TRUST THEM. THIS IS ONE OF THE MANY THINGS I FOUND WRONG WITH SHORE TOYOTA AND I WILL NEVER BUY A CAR THERE AGAIN. More

eric and gabe are GREAT. the dealership gave me a major runaround. these two made the sale. i'd only work with them again. i explained that i was there to buy a recent used car that day or the next. we runaround. these two made the sale. i'd only work with them again. i explained that i was there to buy a recent used car that day or the next. we ended up in the parking lot at night. i'm not sure that's the way to do business. if it were not for gabe and eric i would not have bought the car from shore. it was just too complicated. i knew what i wanted; i just needed a final price not a runaround. i said those exact words. until eric and gabe noone seemed interested. i even said how they needed to sell me the car. More

Everytime we have our Avalon service we always ask for Lori. She's very informative, explains everything what needs to be done(if you need to have it done or not) and after the service she will explains w Lori. She's very informative, explains everything what needs to be done(if you need to have it done or not) and after the service she will explains what was done and what needs to be done the next time. More

I had a warranty problem with a Sirius installation. Lori scheduled me in at time convenient for me. The car was fixed and ready when she said it would be. Very good experience. scheduled me in at time convenient for me. The car was fixed and ready when she said it would be. Very good experience. More

Great employee attitude - how can I be of service? Great employee attitude - how can I be of service? Very professional. Everything explained before hand. Service area very clean and coffee prov Great employee attitude - how can I be of service? Very professional. Everything explained before hand. Service area very clean and coffee provided while you wait More

Lori is always very kind and explains everything in detail. My only complaint was the length of time I waited. I was there for almost four hours. detail. My only complaint was the length of time I waited. I was there for almost four hours. More

Lori was very friendly and explained everything that I needed to know. After my car was done she explain what was done to it, she gave me details about it. needed to know. After my car was done she explain what was done to it, she gave me details about it. More