Shore Toyota

Service with a smile!😀 Jamie was great! She got me in on time and out on time. Really appreciated the professionalism that she demonstrated. My daughter was with me and comm Jamie was great! She got me in on time and out on time. Really appreciated the professionalism that she demonstrated. My daughter was with me and commented on how nice and polite that she was. Great job! More

awesome I love my totota camry 2016 the best car ive ever had..ive waited a long time for this This car is Perfection the ride is smooth Color is awesome I love my totota camry 2016 the best car ive ever had..ive waited a long time for this This car is Perfection the ride is smooth Color is awesome More

Highly satisfied I bought my RAV4 in 2008 from Shore Toyota and now have over 156,000 miles on it. Work is always done on time as promised. I have always dealt w I bought my RAV4 in 2008 from Shore Toyota and now have over 156,000 miles on it. Work is always done on time as promised. I have always dealt with Bob Anderson for my service work. Bob is a pleasure to work with and totally committed to customer satisfaction. He always lets me know when other work will be coming due so I can plan accordingly. More

Great job I dropped off my vehicle and when I returned, it was ready and washed. Everyone was polite and professional. I would recommend Shore to everyone. I dropped off my vehicle and when I returned, it was ready and washed. Everyone was polite and professional. I would recommend Shore to everyone. More

Customer satisfaction delivered! Shore Toyota is an excellent dealership and they're customer service is superior. I have bought a total of 4 vehicles from this dealership and I've ha Shore Toyota is an excellent dealership and they're customer service is superior. I have bought a total of 4 vehicles from this dealership and I've had a wonderful and pleasant experience every time. I would highly recommend going to Shore Toyota for your next vehicle purchase. More

Oil change , you work around my busy schedule and I like that a lot, while I was there I took notice to a gentleman helping an elderly lady into her vehicle I , you work around my busy schedule and I like that a lot, while I was there I took notice to a gentleman helping an elderly lady into her vehicle I like that it's reasons like this are barred from you folks More

Tech support My spare key issue was resolved, and I my cell phone was synced to my car. I did , however, have to wait 3 hours for an oil change and alignment to be My spare key issue was resolved, and I my cell phone was synced to my car. I did , however, have to wait 3 hours for an oil change and alignment to be completed. More

Review Everyone was very professional and friendly. I asked for extra things to be replaced and looked at for example I needed new windshield wipers and my a Everyone was very professional and friendly. I asked for extra things to be replaced and looked at for example I needed new windshield wipers and my ailment checked. They had no issue doing that for me. My car felt way better to drive when I left the service department. More

The Team of Professionals at Shore Toyota My wife and I, along with our two adult sons, have been clients of Shore Toyota for over 25 years. I cannot think of having to purchase a vehicle at a My wife and I, along with our two adult sons, have been clients of Shore Toyota for over 25 years. I cannot think of having to purchase a vehicle at any other dealership. My most recent experience at Shore was to take my wife's 2005 Camry and my 2007 Sequoia in for servicing. The service advisers and maintenance people there are the best. Recently we were assisted by Jamie and Lori Reynolds. As usual when I am there, I have the opportunity to interact with Matt Bruschi and Jim Minchik (sic) both of who I have known for years. The people at Shore are the best. What else can I say? More

Bad customer service during my service appointment I experienced bad customer service at Shore Toyota this past Saturday. I had a scheduled appointment with Dave Schulnick, assistant service manager, t I experienced bad customer service at Shore Toyota this past Saturday. I had a scheduled appointment with Dave Schulnick, assistant service manager, to get my car key serviced. When making the appointment with the receptionist, it was explained that my car key was stolen, and I had come in to get a spare key and that it needed to be programmed. I drove over a 100 miles from New York City to this dealership, where I bought my car. I arrived early and Jim Duff, the assistant service manager, greeted me. When I told him my situation, he looked confused and dismissively said it is unlikely that the parts are available. After confirming with the parts shop, he said there’s no parts to service my issue and nothing could be done. He pointed out that it would be a long process as well, as to clarify that the appointment was made in vain. He did not try to appease us, told us there is no manager on staff, and ultimately shrugged off any responsibility because he is not the manager. I am very disappointed with Shore Toyota. It is short sighted to schedule service appointments without proper communication between the service department and the customers. It is bad customer service not to be relatable when a customer had an emergency, such as a stolen car key. It is frustrating to prevent customers from talking to management. It is incredulous to have internet sales representatives email and call about new trade-in opportunity in parallel to poorly managed service appointments. I will not be coming back to an unhelpful service department and will find it difficult to recommend to others. More