Shore Toyota

Great purchase experience. Great people..Randy sales and Tammy customer service, Colleen internet sales.Tammy was able to have pinstripe added to my vehicle without hesitation. Great people..Randy sales and Tammy customer service, Colleen internet sales.Tammy was able to have pinstripe added to my vehicle without hesitation. Thumbs up without a wait.Minor issue with a check engine light.Had it looked at diagnosed and corrected within 15 minutes thx to Chris in service. More

Dave Schulnick gave real customer service! Love my TOYOTA! Went to Toyota twice due to an ECM issue in my old (but awesome) Rav 4, which I plan to keep much longer! Dave in Service was very helpful. He got m Went to Toyota twice due to an ECM issue in my old (but awesome) Rav 4, which I plan to keep much longer! Dave in Service was very helpful. He got me in fast, and then ordered a needed part. Then Dave got me back in to install the part super fast (next day!). Honest and respectful....very kind. My Toyota Rav4 runs like new again (THANK YOU!). It is a 2001! Toyota is the best made car in my opinion, but customer service is truly important, and I am very grateful to Asst. Service Manager Dave!! More

Pleasant experience leasing a 2016 Toyota Corolla. The internet sales department answered most of my questions before I visited the showroom. Staff at the showroom - Marc Rowe was very patient and pol The internet sales department answered most of my questions before I visited the showroom. Staff at the showroom - Marc Rowe was very patient and polite plus extremely knowledgeable. More

My first service on 5,000 miles on my new Camry The Service Center was very busy. It seem as though everyone had the same time to bring their car for service. Once I gave the service gentlemen my i The Service Center was very busy. It seem as though everyone had the same time to bring their car for service. Once I gave the service gentlemen my info, I waited in the waiting room for approx. 30 mins. It was very satisfying I did not have to wait long. I guess because my car is new and was only being checked for 5,000 miles. Great work! More

Nothing accomplished Bill says work complete. They accomplished nothing. Just a waste of time on my time. Window rattles in door so bad sounds like glass is going to break Bill says work complete. They accomplished nothing. Just a waste of time on my time. Window rattles in door so bad sounds like glass is going to break. Passenger seat rattles too. More

Brake Issue I am very disappointed in what I was told about my front and back brakes. I was told I only had 5% in the front and 10% in the back and that it would I am very disappointed in what I was told about my front and back brakes. I was told I only had 5% in the front and 10% in the back and that it would cost approx. $600 to have repaired. I chose to have the brakes done by my son (Scott Heebner - owned big red Tundra of which you also messed up) instead of having Toyota do them. When he took the brakes off, he stated that I had a lot more than the 5/10% that I was told. More like 40/40%. I am extremely upset at the information that was provided to me by Toyota. Once again, as being a woman and not knowing a lot about car repairs, I feel that I was getting ripped off and I surely do not appreciate it at all. I realize that Chris Bounds only told me what the mechanic told him, but I do not appreciate being lied to at all!!! I suggest that you get a better mechanic who know what brakes look like when they are worn. UNBELIEVABLE!!! More

EXCELLENT SERVICE ON TOYOTA HIGHLANDER I HAVE BEEN USING SHORE TOYOTA SCION FOR THE 5 YEARS + I HAVE LIVED IN NEW JERSEY. MY EXTREME SATISFACTION STARTS WITH LORI REYNOLDS, MY SERVICE MANA I HAVE BEEN USING SHORE TOYOTA SCION FOR THE 5 YEARS + I HAVE LIVED IN NEW JERSEY. MY EXTREME SATISFACTION STARTS WITH LORI REYNOLDS, MY SERVICE MANAGER. NO MATTER HOW BUSY SHE IS, SHE PAYS FULL ATTENTION TO ME AS WITH ALL HER CUSTOMERS. HER APPROACH TO CAR REPAIR IS TO BE AS CONSERVATIVE AS POSSIBLE. UNLIKE PAST EXPERIENCES AT OTHER DEALERSHIPS,, I ALWAYS FEEL THAT ONLY THOSE THINGS THAT NEED REPAIR ARE REPAIRED. DE EVERY SERVICE MANAGER IN THE SERVICE AREA ARE MORE THAN WILLING TO HELP IF LORI IS AWAY FROM HER DESK OR OFF FOR THE DY. FROM ENTRY TO EXIT, THE EXPERIENCE IS POSITIVE. I WILL CONTINUE TO USE SHORE TOYOTA SCION AND WILL RECOMMEND THEM TO OTHERS AS I HAVE IN THE PAST. More

service Our Toyota was almost almost dude for service,so I called Chris and got the service done in a timely manor.We are very pleased with the service we r Our Toyota was almost almost dude for service,so I called Chris and got the service done in a timely manor.We are very pleased with the service we received.Chris Bounds is the reason we keep dealing with Shore Toyota.Plus the Toyota has given us wonderful service. More

efficient and helpful Lori Reynolds kept me informed of my cars progress and when extra work (new tires were needed) she gave me a loaner. All work was explained fully. It Lori Reynolds kept me informed of my cars progress and when extra work (new tires were needed) she gave me a loaner. All work was explained fully. It was very professional More

Bait and swindle After purchasing a toyota at this dealer you will receive a "Love Letter" promising to have your model toyota traded in (Your car is in need for resal After purchasing a toyota at this dealer you will receive a "Love Letter" promising to have your model toyota traded in (Your car is in need for resale) and receive a trade-in value above normal. What you will receive is the biggest disappointment of your life and Ron will state is "We din't do anything wrong". It might not be wrong, but it's is UNETHICAL !! If you deal here keep your guard up! More