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Shore Toyota

Mays Landing, NJ

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2,410 Reviews

4236 E Black Horse Pike

Mays Landing, NJ

08330

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2,410 Reviews of Shore Toyota

January 26, 2018

Just bring a book and the time will fly bye!!!!!!!!!!!!! I scheduled my appointment for service 25,000 mile check up etc.--Bob (Service Dept) was right on time-filled out paperwork then forward me to Tina More

by LOWEMARY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina--Jimmy Larcombe, Jesse Zanichelli
Feb 05, 2018 -

Shore Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a courteous, professional and remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Shore Toyota Team

January 26, 2018

Seized engine I took my car in for a routine oil change and they never put the oil back in my car, and my whole car died. I have a 2016 Toyota Siena and now my eng More

by RSCHELL171
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know who worked on my car.
Mar 16, 2018 -

Shore Toyota responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Shore Toyota Team

January 25, 2018

Buy car All the employees were great at Toyota. They were very helpful, sincere and gracious. Tina was great in service and Frank was as usual fantastic. J More

by MGALBANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Frank Catrombone
Feb 05, 2018 -

Shore Toyota responded

Thank you for your feedback! We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best regards, Shore Toyota Team

January 24, 2018

Everyone was friendly Service was very good and fast not a long wait .Made sure I got what i needed done to my car .Service people was nice. More

by JENNIFERVIZCAYA80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Napolitano
Feb 05, 2018 -

Shore Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, Shore Toyota Team

January 24, 2018

Long term customer of this great dealership! Very easy to schedule service appointments online. Unlike doctor's offices they take you when you're scheduled. Nice waiting area, thorough explanat More

by JOSEPHCABREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Napolitano Asst.Service Mgr.
Feb 05, 2018 -

Shore Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best regards, Shore Toyota Team

January 23, 2018

Dependable service. My mom had this car since 2006. They've been working on her car since for maintenance. They've been pretty on point when detecting when something's More

by VeryHappyCustomer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bruschi, Chris Bounds, Dave Schulnick
Jan 24, 2018 -

Shore Toyota responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience has consistently been so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, Shore Toyota Team

January 22, 2018

15,000 Mile Service Arrived without an appointment and the service team was very accommodating. 15,000 mile service was handle in a prompt manner and as always profession More

by bstraub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Napolitano, Bob (asst Service Manager)
Jan 24, 2018 -

Shore Toyota responded

Thank you for your kind words! We are thrilled that our team have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best regards, Shore Toyota Team

January 22, 2018

Bertoni service I usually do my service with Chris and he has been absolutely terrific with us. This service apt was with Tina. Tina was excellent also. The staff of More

by CATHBEE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina napolitano
Jan 24, 2018 -

Shore Toyota responded

Thank you so much for your wonderful feedback. We greatly appreciate the opportunity to work with you. We will be sure to share your feedback with Tina and Chris. Please let us know if we can ever help you in the future. Best regards, Shore Toyota Team

January 22, 2018

Tire plugged Showed up without an appointment due to a nail in our tire. We had planned on seeing a movie, but almost missed it due to the tire. When we got everyt More

by HOMER6452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Napolitano
Jan 24, 2018 -

Shore Toyota responded

At Shore Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are happy to see that your visit reflects these values and that Tina assisted you in such a memorable manner. Thank you for your great review! Best regards, Shore Toyota Team

January 22, 2018

Service Experience Came in for a new battery. Service was completed faster than originally thought. There were other problems found and fixed also - considering my car More

by DONNAMMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan , Ozzie Perez
Jan 24, 2018 -

Shore Toyota responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Shore Toyota. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Shore Toyota Team

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