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Shore Toyota

Mays Landing, NJ

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2,410 Reviews

4236 E Black Horse Pike

Mays Landing, NJ

08330

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2,410 Reviews of Shore Toyota

January 30, 2018

Fine Oil Change Oil Change was fine and free thanks to Toyota Care but who said they could put Shore Toyota License Plate Frames on my car without my permission. I t More

by INGERSOLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't Know It was a Service
Mar 16, 2018 -

Shore Toyota responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and we'd like to extend our sincerest apologies for your recent experience. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Shore Toyota Team

January 29, 2018

From start to finish. 👍🏻 Young lady checked in my daughter and I. I told her I needed vehicle for certain time. She didn’t let me down. Vehicle was ready on time. Thank you More

by MAX823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Women in service
Feb 05, 2018 -

Shore Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing an efficient and hassle-free service. Best regards, Shore Toyota Team

January 29, 2018

It was a great experience as always It was a wonderful experience as always with shore Toyota this is why we keep coming back for every vehicle we purchase salespersons all always attent More

by ALAINANJ0829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rapisardi, Gabriel Cirasunda
Feb 05, 2018 -

Shore Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Shore Toyota Team

January 29, 2018

Waste of my time I had a service appointment of 8am. I was there at 8am and requested that my vehicle be ready by 11am. He said "no problem." At 12 noon, I did not More

by Diwalwal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
There were only 2 working the desk on 1/27/18, 1 guy, 1 lady. Dealt with the guy.
Mar 16, 2018 -

Shore Toyota responded

We understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Shore Toyota Team

January 29, 2018

Very pleasant and relaxing I like the fact there was no pressure the but a specific truck , They me tell them what i wanted and then showed me what they had to suit my request More

by DMIDGETTE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddee Leiva
Feb 05, 2018 -

Shore Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Shore Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best regards, Shore Toyota Team

January 29, 2018

Always a pleasure Everyone was professional and friendly. This was my third Toyota purchase from Shore Toyota. Always a pleasant experience. Andy new salesman took exc More

by CONWAYE89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy new salesman , Eric Small
Feb 05, 2018 -

Shore Toyota responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Shore Toyota. We can’t wait to see you for your next servicing appointment! Best regards, Shore Toyota Team

January 28, 2018

Very satisfied customer This is the 3rd vehicle I have leased at Shore Toyota. It always goes very smooth and there are no issues that go unresolved. They are very professi More

by dan.trongone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Zanichelli, Eric Small, Todd Gardner
Feb 05, 2018 -

Shore Toyota responded

You have been doing business with Shore Toyota for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Best regards, Shore Toyota Team

January 27, 2018

did not know about car told him some problem with hub caps this was not taken care of. the tires were rotated but the caps were not secured. they were just like they were wh More

by ALLICES1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know name of service
Feb 05, 2018 -

Shore Toyota responded

We sincerely apologize for the experience that you had at our dealership. Our goal is to provide exceptional service to every single customer. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Please contact or visit us at your earliest convenience. Best regards, Shore Toyota Team

January 26, 2018

Short wait, friendly, knowledgeable staff. My vehicle was taken into service immediately upon arrival. Tina greeted me, explained the process and filled out the paperwork. Service was completed More

by BRIGANTINEFRANK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina in the service dept.
Feb 05, 2018 -

Shore Toyota responded

Thank you for writing about your visit with us! We are happy to hear that Tina was able to provide you with the friendly and knowledgeable customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Shore Toyota Team

January 26, 2018

Oil change and bested install Appointment was very convenient and install of bedstep was performed in a timely manner and a good price. The service tech was very helpful. A very pl More

by JPSHOWL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
Feb 05, 2018 -

Shore Toyota responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Shore Toyota. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Shore Toyota Team

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