Shore Toyota

Not the best quality My experience started out well until I dropped of the car for service. I was told everything would be covered by warranty and I didn’t have to pay any My experience started out well until I dropped of the car for service. I was told everything would be covered by warranty and I didn’t have to pay anything and that did not happen. I ended up having to pay $53.00. Also no one gave me notice about the readiness of the vehicle. I called and no one knew when it would be ready because no parts were received. Then the next day I was called that it was ready to come get it. I was given paper work to sign that was also filled out after at he information was put on the car. My car was left almost empty on gas and I had the rental car full. I also have white scrapes on the side of my car. I am usually not this disappointed. More

Great! Chris Bounds was very professional & responsive. Mark Hayhurst (technician) did a great job of identifying & addressing an issue that existed for a c Chris Bounds was very professional & responsive. Mark Hayhurst (technician) did a great job of identifying & addressing an issue that existed for a couple of months More

40,000 oil change Everyone at the dealership is very helpful and friendly. I have worked with this dealership for a few years now and have always been well recieved Everyone at the dealership is very helpful and friendly. I have worked with this dealership for a few years now and have always been well recieved More

Very friendly staff Great friendly atmosphere and our salesman was very knowledgeable on all vehicles. Manager Tammy was very professional to my needs. Kept me informed e Great friendly atmosphere and our salesman was very knowledgeable on all vehicles. Manager Tammy was very professional to my needs. Kept me informed every day. More

Great attention to customers needs Bob Anderson is very good at taking care of customers needs. Very knowledgeable. Took care of my car in a timely matter. Highly recommended. Will us Bob Anderson is very good at taking care of customers needs. Very knowledgeable. Took care of my car in a timely matter. Highly recommended. Will use for all my service needs. More

service scam When I leased my 2016 Tacoma it was to include two free service visits. I went yesterday for my second visit only to be told that the two free service When I leased my 2016 Tacoma it was to include two free service visits. I went yesterday for my second visit only to be told that the two free services had a expiration date that was three weeks ago. The service tech did what he could and gave me a discounted service and I left after 2 1/2 hrs for an oil change, which was better than my first service which took 4 1/2 hrs for an oil change. When I got home I checked all of my closing documents and don't see anywhere that the two free services expire. Just another nail in the coffin for this Dealership with me. Nothing! about this lease was correct from the start. I started buying Toyota trucks back in the 80's the first year they made them, and have owned about ten of them. I don't see an eleventh in my future!!! This review has nothing to do with the Service Tech that handled my visit, he did what he could. It has everything to do with the way the Dealership is managed. More

Fast and Easy I arrived at 8:15AM for an 8:30AM service appointment. I was distressed to see many cars in line ahead of me. Tina was my service associate, and she g I arrived at 8:15AM for an 8:30AM service appointment. I was distressed to see many cars in line ahead of me. Tina was my service associate, and she got my paperwork in order. As I sat in the waiting room, Tina came in to update me that my car’s service had begun. To my surprise, everything was completed within an hour of my arrival! More

Great Service! It was easy! Pull in, waited for a little and I was on my way! Chris took care of my Tacoma and set me up for my next visit! It was easy! Pull in, waited for a little and I was on my way! Chris took care of my Tacoma and set me up for my next visit! More

Very professional service Came in for my first service for my 2017 Highlander, Tina was very professional very pleasant to work with. Will be back for future services. Came in for my first service for my 2017 Highlander, Tina was very professional very pleasant to work with. Will be back for future services. More

Excellent service Great service, fast and courteous service representatives. Will definitely recommend colleagues to visit dealership for saLes and services. Free c Great service, fast and courteous service representatives. Will definitely recommend colleagues to visit dealership for saLes and services. Free coffee and TV show helped passed the time while waiting for the work done. More