Sheehy Lexus of Annapolis

I have bought many vehicles over my lifetime and I never liked going into dealerships. I do not like the negotiation process and after buying a vehicle I always felt let down by the whole process. My expe liked going into dealerships. I do not like the negotiation process and after buying a vehicle I always felt let down by the whole process. My experience at Sheehy changed that. I went in looking for a first car for my daughter. I saw one I liked but wasn’t sure it was the right one. My sales rep didn’t push me into buying this Lexus. We looked at many other options and in the end, over a week, we decided on that first Lexus I saw (mostly because my daughter loved it on sight). The sales process went smoothly, and even better, our sales rep is still working with us to correct any problems we may see after the sales. I will gladly recommend my sales rep to all my friends and, someday, will buy another vehicle from Sheehy… More

I was in the market for the most environmentally friendly luxury car and the CT 200H from Lexus was the perfect car. Sheehy Lexus gave outstanding service to me in a very professional manner. Erick Morris wa luxury car and the CT 200H from Lexus was the perfect car. Sheehy Lexus gave outstanding service to me in a very professional manner. Erick Morris was terrific and extremely helpful and reached out to me with no intense sales pressure and for any questions I may have regarding the vehicle. I was very impressed that as part of my dialogue in buying the car, I was introduced to Peter Paul who oversees the service area who again was very informative and professional. Having relible service for the next car I purchased was very important to me due my experience with prior dealerships and Sheehy has an excellent reputation. I would highly recommend Sheehy Lexus. More

I had some concerns and needed help. I wanted to speak to someone about an issue that I noticed as not normal, so I contacted Miss Amanda Clinton who assisted me with the purchase of my vehicle. Miss Cli to someone about an issue that I noticed as not normal, so I contacted Miss Amanda Clinton who assisted me with the purchase of my vehicle. Miss Clinton was busy with a customer but advised me that she would call me back. Miss Clinton returned my call and I explained my concerns by providing her with an overall time line understanding as to what occurred with my vehicle. Miss Clinton listened and took the time to understand. Miss Clinton then referred me to the appropriate service personnel, Miss Michelle Holdren. Miss Holdren allowed me to go into detail as I had explained to Miss Clinton. After a long detailed conversation, Miss Holdren advised me that she would have to call me back. Miss Holdren returned my call and provided me with a detailed understanding of how to resolve the concerns with my vehicle. My concerns were handled and the services were performed in an outstanding manner. I am very pleased with the professionalism of Sheehy Lexus of Annapolis and its employees. I am very comfortable knowing that when there is a concern, Sheehy Lexus of Annapolis will take it seriously. I recommend Miss Michelle Holdren, Miss Amanda Clinton and Sheehy Lexus of Annapolis for their outstanding services. More

Amanda was outgoing and friendly. She was resourceful and knowledgeable about the model I was interested in and she immediately got to work to show various lease and purchase options. Amanda personifies and knowledgeable about the model I was interested in and she immediately got to work to show various lease and purchase options. Amanda personifies customer service, before, during and after the sale. More

I had a great experience with Henry Fox when I visited your dealership.He answered all my questions with confidence.He was very knowledgeable of the makes and models available. I would recommend anyone to your dealership.He answered all my questions with confidence.He was very knowledgeable of the makes and models available. I would recommend anyone to talk with him. More

Henry was very courteous and professional. He was knowledgable not only of the differences in the lexus models I was considering but also their prime competitors. He was open and up-front about the knowledgable not only of the differences in the lexus models I was considering but also their prime competitors. He was open and up-front about the major differences between the lexus and competitor brands. He offered a test drive, took my wife and myself on a tour of the dealership and service center - despite it being close to closing and knowing we weren't going to buy that day. I came back about two weeks later and did a test drive. Henry didn't pressure for the sale at all and deal negotiations were minimal with an good offer upfront. Working with financing was also easy and no pressure. Chris Powell showed me everything he was working on, not hiding any information or pressing for an up-sales. He worked quickly, clearly explained everything and had the entire transaction completed quickly. In a few more years when we need our next new car I plan to purchase from Sheehy Lexus (and Henry) again. More

This is the first Lexus I leased from Chris List at Sheehy Lexus. Internet Sales Director Chris List and Business Director Chris Willis are true professionals in every sense of the word. Both take time Sheehy Lexus. Internet Sales Director Chris List and Business Director Chris Willis are true professionals in every sense of the word. Both take time to answer any and all questions,explain everthing in simple terms which makes the car leasing experience very smooth. I found the overall experience pleasant, low pressure and informative. Chris List was quick to respond to my emails and attentive. All the employee's that I came in contact with were very courteous. This is an impressive dealership who caters to the customer. More

"Too good to be true" is what I've been thinking and that is why I waited a month to write my review, but I'm here to tell you that they are TOO GOOD and it IS TRUE! I HIGHLY recommend She thinking and that is why I waited a month to write my review, but I'm here to tell you that they are TOO GOOD and it IS TRUE! I HIGHLY recommend Sheehy of Annapolis due for the following reasons: 1. Mr. Henry Fox was the most courteous and responsive sales person I've ever met. I'm a believer that "customer service is not a department but an attitude" and Mr. Fox exudes that mantra. I wanted a new 2011 CT200h and that vehicle is hard to find due to limited quantities. Due to Mr. Fox's diligence, my wait was short and I have the car in the color (in/out) that I desired! We drove over an hour to get the car and were limited on time due to a prior engagement and Mr. Fox understood that. He guaranteed that we would be out of dealership in about an hour and on our way home. He met that promise. That sums up Mr. Fox: he will deliver on all your expectations. 2. No one wants to usually recognize the financing dept, but I do. I can't remember the gentleman's name, but he was quick with the paperwork and explained anything we had questions on. 3. The Car: Lexus CT200h---LOVE IT! The car delivers on what it promises. I've owned mine for a month now and have not gotten less than 41mpg and my best is 44.5mpg. I commute 20min one-way to work on hwy and around the town otherwise. It handles like a sports car, rides low and smooth on the rodes, and for a hybrid has pep in its step when in 'sports mode'. I consistently get 400 miles on one tank of gas (in ECO mode & I'm not heavy on my take-offs but do ride @ 65-70mph). I LOVE THIS CAR. Finally, dare I say I'm excited about my first routine service so I can go back to Sheehy?--yes, for some reason I can't wait to go back for a visit. If THAT doesn't tell you something, I don't know what does. More

On a recent visit we had the pleasure of being serviced by Mr. Fox and he was very friendly and really knew the product line. We were so pleased we bought the car that very day. Without his careful help an by Mr. Fox and he was very friendly and really knew the product line. We were so pleased we bought the car that very day. Without his careful help and support we would not have been able to make that very important decision. Sol and Ina Rothstein More

There is not enough room on this page to express how impressed my wife edith and i were by mr henry fox...the man is an absolute gift to the automotive sales world. Never have we met a car salesman as impressed my wife edith and i were by mr henry fox...the man is an absolute gift to the automotive sales world. Never have we met a car salesman as polite, considerate and just an all around helluva nice guy....henry fox gets my vote for president!!! Sincerely Josh and Edith Himelfarb More