Sheehy Lexus of Annapolis

My husband and I visited Sheey Lexus of Annapolis in search of a LS 460 L. We were greeted with pleasure by Chris Martin. Chris showed us around the lot, we test drove a few cars, but did not purchase a search of a LS 460 L. We were greeted with pleasure by Chris Martin. Chris showed us around the lot, we test drove a few cars, but did not purchase a car on our first visit. Chris willingly offered his contact information and assured us that if and when we were ready to purchase a car or needed help finding a car to let him know. My husband kept in touch with Chris and long story short: Chris searched high and low, far and wide to meet my husband’s specific demands. Needless to say Chris is a very motivated, knowledgeable and customer friendly salesman. We purchased a great vehicle and after the sale Chris ensured to give my husband a check-up call to make sure he was pleased with his new vehicle. I would definitely recommend all of my family, friends and associates in search of vehicle to visit Chris Martin at Sheehy Lexux of Annapolis. More

Best car purchasing experience I have ever had. That's why I keep going back to Sheehy. We have purchased 5 lexus cars over the years and all from Sheehy. Their service is A1 and always consistent. why I keep going back to Sheehy. We have purchased 5 lexus cars over the years and all from Sheehy. Their service is A1 and always consistent. More

We can't tell you how happy we are with Sheehy Lexus. This is an absolutely fantastic dealership. They are thoughtful, attentive and extremely professional. This review encompasses the whole range of s This is an absolutely fantastic dealership. They are thoughtful, attentive and extremely professional. This review encompasses the whole range of service from sales through maintenance. In particular, I would like to commend Rachel Holderied of sales. She listens carefully and then ensurea that you are absolutely satisfied. She has become a friend who we trust to look out for our best interests. Great service and an incredible car! More

My experience with Sheehy Lexus of Annapolis was outstanding. Kelly Hollis was my sales person and truly was a joy to work with. She was extremely knowledgeable, courteous and professional. I have n outstanding. Kelly Hollis was my sales person and truly was a joy to work with. She was extremely knowledgeable, courteous and professional. I have never had more fun purchasing a car. I look forward to working with her again. More

Erick has worked with me to buy two preowned Lexus vehicles. I trust his opinion and professionalism to find the best car for my needs. He seems to know all makes and models of the cars on the lot an vehicles. I trust his opinion and professionalism to find the best car for my needs. He seems to know all makes and models of the cars on the lot and is very knowledgeable about financing, warrenties, and other matters. He does not push or cajole and is patient about purchasing decisions. Erick also sold my husband a new Lexus GS and passed my husband's "professionalism" test when he evaluates sales representatives. More

I first read about the new CT200h hybrid in March and I first read about the new CT200h hybrid in March and went to the Lexus website to build my dream car. Shortly thereafter, I was contacted by Ch I first read about the new CT200h hybrid in March and went to the Lexus website to build my dream car. Shortly thereafter, I was contacted by Chris List and an almost 5 month email friendship began. There were no models to test drive at the time and the tsunami that devastated Japan also devastated my attempt to purchase the vehicle. I put a deposit down and was put on a wait list for my car. At some point, Sheehy had a car available to test drive, so we made the almost 2 hour trek from Southern Maryland to Annapolis. I knew I had made the right decision after I had the opportunity to drive that car. From March until my car arrived in August, Chris and I were in frequent email contact about where I was on the wait list and he faithfully answered every question I had about the car during that time (he even put up with my quirky sense of humor). At another point in the waiting period, I was sent a new iPod Shuffle from Lexus - I don't know if that was from the dealership or from the larger Lexus company, but it was a nice touch to let me know that my patience was appreciated. On the day that we went to finally purchase the car, Chris greeted us at the door and led us to see it - he had put a big red bow on it! I have been to many dealerships where the purchase of a new car took the better part of the day. But Chris had handled almost everything before we got there and we ended up spending a little less than 2 hours there (about a half hour of that was spent in the vehicle reviewing the navigation system and other technology). The process at Sheehy was definitely streamlined and well-organized. Because of the service we have seen thus far, I would definitely recommend this dealership to friends who are in need of a new vehicle and should I ever be in the market for a new car in the future, Sheehy of Annapolis will be the first place I contact. More

Considering this dealership is about an hour away from my home, the only thing that brought me there was the exact car I was looking for. After purchasing my car there and experiencing outstanding customer s home, the only thing that brought me there was the exact car I was looking for. After purchasing my car there and experiencing outstanding customer service, I would certainly return there for future purchases. It didn't have the typical car sales feel of pressure and uncomfortabaility. More

I am a very happy customer. The first Lexus I bought in the Fall of 2009, I was very impressed with the dealership and Erick Morris, our salesman. The major reason for buying at Sheehy was our salesma the Fall of 2009, I was very impressed with the dealership and Erick Morris, our salesman. The major reason for buying at Sheehy was our salesman, who is friendly and easy to work with. He introduced us to the key members of the staff who were also very welcoming. The second major reason was the facility, which is clean, well maintained with a very comfortable waiting area. When I bring my car in for service, the staff is ready to provide excellent customer care. I wish all dealerships would use Sheehy as their model. In the Spring of 2011, Erick Morris, our salesman called with a very good deal to trade in my 2010 model for a 2011 model. We came in, looked at the available stock and drove away in a new car with no pressure or hassle. And lastly, someone always calls after each visit to see if everything went well. Dwaine Duvall More

I have worked with Lexus of Annapolis for my past 8 cars. Their legendary service is addicting. For a change I considered leasing a Kia Sorrento this go round. The dealership experience was so negative that Their legendary service is addicting. For a change I considered leasing a Kia Sorrento this go round. The dealership experience was so negative that I came flying back to Lexus of Annapolis. They have been uniformly great. More

What a terrific experience! This dealership, Shandrial in particular, exceeded my expectations on all levels. At my initial phone contact with Sheehy of Annapolis, I was pleasantly surprised to find them upf particular, exceeded my expectations on all levels. At my initial phone contact with Sheehy of Annapolis, I was pleasantly surprised to find them upfront and honest about the status of the vehicle I was interested in. I'd been to another Lexus dealership in the area and the exchange left me unhappy and uncomfortable. Shandrial walked me through the process, advised me of the options available and maintained frequent communication as I waited for delivery. In the interim, I visited the dealership to familiarize myself with a similar vehicle and another member of the team assisted me (Chris). He was very knowledgeable, friendly and courteous. When my vehicle arrived Shandrial made the purchase process simple. Her easy and pleasant demeanor made my purchase stress free. Overall for professionalism this team gets the highest rating. I would defineately purchase from this dealership in the future. Thanks again. More