
Sheehy Lexus of Annapolis
Annapolis, MD
Filter Reviews by Keyword
By Type
907 Reviews of Sheehy Lexus of Annapolis
We recently purchased an SUV from Sheehy Lexus of Annapolis. It was our first time buying from them, but I can say with confidence that we're customers for life. Erick Morris, our Sales Associate, ma Annapolis. It was our first time buying from them, but I can say with confidence that we're customers for life. Erick Morris, our Sales Associate, made buying the car a pleasure. From the moment we told him what we were looking for, he made it his mission to provide outstanding customer service. He answered all of our questions with straight-forward information and never gave us the run-around. His friendly, no nonsense, direct approach put us at ease and by the time we drove the car away, we felt like we'd known him for years. Over the next few days, Erick followed up with us several times to ensure that everything was to our satisfaction. The entire Sheehy experience from start to finish was amazing. We were hesitant to bring our kids, but were glad we did. The playroom had a big screen TV, new toys, and even a tablet PC that kept my 7-year old entertained! The showroom was beautiful, the staff was helpful, and the price was better than we expected! If you're going to purchase a Lexus, I highly recommend driving past your local dealer and going to Sheehy Lexus of Annapolis. And ask for Erick! More
A Lexus is a high-end vehicle and I expect a high-end experience when I buy one. Sheehy Lexus and Dave Davies, the salesman, provided just that. I compared them with other Lexus dealers in the area and experience when I buy one. Sheehy Lexus and Dave Davies, the salesman, provided just that. I compared them with other Lexus dealers in the area and they stood out in terms of the showroom, the professionalism of the people and the total lack of typical car-dealer pressure ("What can I do to put you in that car today?") Their price was also competitive with the best "buyer's club" prices I could find. Whenever I go back for service, or a free car wash, I try to stop in and say hi to Dave (It seems like he's always there). More
All three reps that we dealt with could not be more friendly and knowlegeable of the product. Third time dealing with this location and what a secure feeling when you see the same people after four ye friendly and knowlegeable of the product. Third time dealing with this location and what a secure feeling when you see the same people after four years. They go out of their way to please. Even delivered the car to my home on a Friday evening. Just GREAT More
Sheehy of Annapolis is a first class shop. Dave Davies was very helpful and not too pushy along the way. He listened to my concerns and I felt comfortable as the customer. Chris in finance was also very was very helpful and not too pushy along the way. He listened to my concerns and I felt comfortable as the customer. Chris in finance was also very helpful in explaining my options and ensuring the best deal for me. Thank you sheehy team!! More
We just had a great car buying experience. We first found Sheey Lexus of Annapolis through AutoTrader.com. We were looking for a low mileage Certified Pre-Owned RX 350 and the report showed that they found Sheey Lexus of Annapolis through AutoTrader.com. We were looking for a low mileage Certified Pre-Owned RX 350 and the report showed that they had two that fit our needs. We were hesitant to work with a dealer 40 miles from home but after speaking to Cory and confirming that they had a selection of cars close to what we were looking for: a navigation system, room for a travel crate for our dachshund, heated seats for us and competitive pricing -- it seemed like it was worth a drive – just to take a look. Although we tried hard not to be swayed by the amenities of the well appointed showroom we were impressed that the pre-owned and new car buyers were welcomed in the same showroom. A visit to another showroom closer to home had us walking through the elaborate new car showroom to the less well-appointed pre-owned showroom. Which left us feeling as though we were less important to them. Our sales consultant Cory Stunkard was knowledgeable, personable and enthusiastic as he gave us a tour of the showroom and the car. Although Cory gave us a great deal of information we felt well-informed, not pressured . When we found out that they offer an amazing “pick up” service extended to clients living up to 3 hours from the dealership and free car washes it took the distance issue out of the equation! We really needed to think things through over night but made the 40-mile trip again the next day to buy our first Lexus. During the purchasing process Corry introduced us to the rest of team. Everyone, Doug King Sales Manager, Chris Powell, Finance Manager and Sean Englehard, Service Consultant all seemed genuinely committed to making our buying experience a satisfying one and ensuring us that our relatsionship was just beginning. We’d recommend Sheehy of Annapolis to anyone shopping for a new or preowned Lexus. Lori & Henning of Silver Spring, MD More
This is my third Lexus from this dealership. Each and every time, they are courteous, professional and friendly. They take my questions and concerns seriously. They work with me and treat me like the every time, they are courteous, professional and friendly. They take my questions and concerns seriously. They work with me and treat me like the intelligent female that I am. That is a huge reason why I continue to do business with them. If I have a problem, they do their best to resolve it, not stopping until they find someone with the appropriate knowledge to satisfy my concerns, or fix the issue. More
no pressure sales - professional staff - fair price and fair trade value given. sales transaction was easy to understand and all price numbers explained. financing options were also easy to understand. fair trade value given. sales transaction was easy to understand and all price numbers explained. financing options were also easy to understand. More
Dave Davies, Al Trojanowski, Chris Powell and the entire sales team at Sheehy Lexus of Annapolis have made my experiences very pleasant over at least 3 sales transactions during the last 7 years. I feel tr sales team at Sheehy Lexus of Annapolis have made my experiences very pleasant over at least 3 sales transactions during the last 7 years. I feel treated like royalty and never have I had any surprises or unexpected consequences. This team is the best, and I'll never go anywhere else when it comes to my auto purchasing decisions. More
service was excellent as usual. I wanted an apprasial for a possible trade-in later. Chris Martin was an awesome sales accociate. He took the time listened to my needs and concerns, showed me pros and for a possible trade-in later. Chris Martin was an awesome sales accociate. He took the time listened to my needs and concerns, showed me pros and cons, and made me see the best move. He was friendly, knowledgeable, and most importantly, honest. He changed me from a looker to a satisfied customer. More
Erik was recommended to me as a very good person to ask for, which I did. He exceeded my expectatons, was very attentive to me and my issues and concerns. He assisted me with selecting the car that gave for, which I did. He exceeded my expectatons, was very attentive to me and my issues and concerns. He assisted me with selecting the car that gave me what I wanted and than some. He was patient asnwering the many questions I had, and explained in detail all the features that came with the car I selected. Overall it was a very different experience than past car buying I had been used to - no hassels, no haggering over price, etc., just straight forward information given clearly and in language I could understand. Yes, I would highly recommend Sheely Lexus and most of all Erik. He was a winner! More