Sheehy Lexus of Annapolis
Annapolis, MD
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892 Reviews of Sheehy Lexus of Annapolis
Shandrial Hudson was first to contact me among many inquiries to multiple dealers, first to follow up, first to engage and from the time we walked into the showroom, until we drove out with our 2012 RX inquiries to multiple dealers, first to follow up, first to engage and from the time we walked into the showroom, until we drove out with our 2012 RX 350 she personally provided us the best car buying experience we've ever had...and we've bought at least 20 cars over our lifetime. Highly recommend. More
We were shopping for a replacement Lexus RX and started looking on the internet. I gravitated toward Sheehy in Annapolis since I had my RX330 serviced at that location and was very pleased with their work. looking on the internet. I gravitated toward Sheehy in Annapolis since I had my RX330 serviced at that location and was very pleased with their work. We eventually made contact with salesman Mike Bowen who helped us through the process of finding a used RX. He was very patient with all our questions assisting us with the various differences in the RX models and colors. Mary and I found the pricing to be very competitive and the quality of the vehicles were excellent. Mike Bowen in a very nice way helped us figure out all the details with the trade-in vehicle and the loan information. Michele Mitchell guided us through the final finance details very nicely and helped end the day on a positive note with her personal energy. Job well done. Thank you. More
I have bought a lot of vehicles...a lot. I have to say, this was the most fun buying experience I have ever had. While Ed Jackson has the voice of a radio host, he isn't the typical auto salesman. Ed was this was the most fun buying experience I have ever had. While Ed Jackson has the voice of a radio host, he isn't the typical auto salesman. Ed was friendly and accommodating. He made me feel like I was his good friend and I certainly feel like he helped me get a great deal. This is my second Lexus and I will never buy anything other than a Lexus. My vehicle is a tank and I feel so safe. Sheehy Lexus makes you feel like you are part of the family. They remember your name and face and greet you with a big smile every time you come back. More
Due to a recent accident, my wife and I were put in the marketplace for a new vehicle. After finding the replacement vehicle online at Sheehy Lexus of Annapolis, we were pleasantly surprised to have encoun marketplace for a new vehicle. After finding the replacement vehicle online at Sheehy Lexus of Annapolis, we were pleasantly surprised to have encountered Mike Bowen, Shandrial Hudson, and Michelle Mitchell who were all so genuinely helpful and knowledgeable with our choice on a recently traded auto. Mike was so very helpful and made our decision to buy an easy one. He was very patient and assisted us all throughout the entire process. He was so kind to follow-up and inform us of all the other parts of the transaction to include auto detailing and transfer of tags. We would highly recommend Mike to anyone who wants the best customer experience when purchasing a vehicle. He made a bad situation so much better for us. Mike & Karen Dacre More
We have purchased 4 vehicles from Mike Bowen over the years. He is an honest, fair and no pressure salesman. While a lot of people dread the process of buying a new car and making a deal, we don't. We years. He is an honest, fair and no pressure salesman. While a lot of people dread the process of buying a new car and making a deal, we don't. We just go to Mike! Can't say enough good things about him. More
I had the most wonderful car purchase experience ever. I had the most wonderful car purchase experience ever. From the time I received Mike's first email to the time I left Sheehy Lexus Dealership with m I had the most wonderful car purchase experience ever. From the time I received Mike's first email to the time I left Sheehy Lexus Dealership with my new car, everything was perfect. The entire staff was very professional. They were mindful of my time, courteous, and truthful . No one tried to force me into buying a car or make promises that they could not fulfill. I will definitely recommend any one I know to the Sheehy Lexus Dealership located in Annapolis, MD The car is great and spacious and we (my family and I) love it. Thanks again to everyone (Mike, Chris, Andrew)! More
I recently purchased my New ES350 Lexus. I dealt with other Lexus dealerships but Sheehy Lexus impressed me the most. Ms. Shandrial Hudson and Ms. Michele Mitchell were extremely helpful, professional an other Lexus dealerships but Sheehy Lexus impressed me the most. Ms. Shandrial Hudson and Ms. Michele Mitchell were extremely helpful, professional and courteous in buying my Lexus. My overall experience was very pleasant with no pressure. I found the dealership very efficient and the staff was polite. I would highly recommend Sheehy dealership to anyone. Neal More
I saw a vehicle from the Lexus dealership of Annapolis on line and sent an email about it.Shortly thereafter,I received a returned email that the vehicle was ,in fact,still available.The young lady that got line and sent an email about it.Shortly thereafter,I received a returned email that the vehicle was ,in fact,still available.The young lady that got back to me was Shandrial Hudson.Right from the start,I noticed how professional,smart and generally interested she was in helping me.We quickly established an honest dialogue about the vehicle,which was followed up with me buying the vehicle.It was almost an hour and 20 minutes from my house,but when I got to the dealership,I was greeted with honesty as well as integrity from Shandrial,and her other staff members.I did not spend as much as many other customers,since I did purchase a vehicle that was used,but I did ,however get the premium treatment.I would definitely return to this dealership to do business,and more importantly,ask for Shandrial,who really treated me great! She is a fine representative of this well ran dealership.She made the entire experience just great! Finally,someone gets the word "service"! I would definitely recommend Sheehy Lexus of Annapolis to friend,or anyone that wants a great automobile buying experience. More
Our salesman, Mike Bowen, made the experience of buying our Lexus RX350 a very pleasant one. Mike is easy to deal with, very professional, courteous and accessible without pressure. We appreciated the tim our Lexus RX350 a very pleasant one. Mike is easy to deal with, very professional, courteous and accessible without pressure. We appreciated the time he spent with us going over the features of the RX350 and syncing up our cell phones. His offer for us to come back anytime we needed additional information was also appreciated. We are very happy with our new car. We can see why Sheehy won the 2013 Dealer of the Year Award. Chris Powell in the Finance Department was great to work with. He was very professional and knowledgeable in explaining all our financing options when we bought our RX 350. He went over everything very methodically and we are comfortable that we made the right decisions for us. More
I recently purchased my third Lexus from Sheehey by responding to a phone call and three letters regarding my (possible) interest in a new 2013 RX350. I visited them but was more interested in the dea responding to a phone call and three letters regarding my (possible) interest in a new 2013 RX350. I visited them but was more interested in the deal I would get rather than the latest improvements over my 2010 RX350. I voiced my concerns about getting a deal that would make me feel comfortable, and Chris List (my sales rep) assured me that I would. I saw the vehicle that interested me the most with the features I wanted and within a short time, made the deal and drove home in my 2013 RX350. It seems as if each Lexus is better then the previous one; and I am thoroughly enjoying my latest. More