Sheehy Lexus of Annapolis

Purchase of Lexus IS350 The purchase of our first Lexus vehicle was an extremely pleasant experience. The dealership personnel were friendly, courteous, and professional in e The purchase of our first Lexus vehicle was an extremely pleasant experience. The dealership personnel were friendly, courteous, and professional in every respect. There was no pressure to purchase, and various purchase options/prices were explained in adequate detail. Once the purchase was completed, a complete review of the car's functioning was made. I would highly recommend this dealership t others without question. More

"Great experience working with Sheehy Lexus of Annapolis" I had a wonderful experience working with Sales/Leasing Consultant, Edward Jackson, at Sheehy Lexus of Annapolis. I appreciated Mr. Jackson's friendl I had a wonderful experience working with Sales/Leasing Consultant, Edward Jackson, at Sheehy Lexus of Annapolis. I appreciated Mr. Jackson's friendly, respectful and professional demeanor during my recent visit. He made the process relaxing and seamless and I am very pleased with my purchase. -Kim More

Treated really well! We had never bought a Lexus before but had heard the process was much better than buying other vehicles. This was very true at Sheehy Lexus in Annapol We had never bought a Lexus before but had heard the process was much better than buying other vehicles. This was very true at Sheehy Lexus in Annapolis. Ernie Bradley was so easy to work with and made sure I didn't drive away without understanding everything I needed to know. I would definitely return to this dealership and to Ernie the next time I need to buy another vehicle. More

Best experience with a Sales Person Sheehy Lexus has a wonderful Sales Guy, Chris Martin. He went above and beyond and didn't stop till he had me in a car and financing that I needed an Sheehy Lexus has a wonderful Sales Guy, Chris Martin. He went above and beyond and didn't stop till he had me in a car and financing that I needed and love. I was a hard financing challenge and that didn't stop Chris from going till he found something to fit my needs on financing and still managed to get me in a SUV I never thought I'd be able to afford. He always kept me informed of where he stood. Even when he was told it was not going to happen he didn't stop. He made it happen. I truly appreciate him and everyone that helped him get me in my newsed (new to me but used) Lexus RX350. More

Great experience twice within a year. Mike Bowen and the team at Sheehy Lexus of Annapollis are a class act. Mike listened to my needs and timeframe. He sold me a car in less than two hour Mike Bowen and the team at Sheehy Lexus of Annapollis are a class act. Mike listened to my needs and timeframe. He sold me a car in less than two hours with a test drive and all the paper work completed. Mike is the best. We have purchased two cars from him in less than a year. He made the experience pleasant and painless. We will be back. .....And I love my new Lexus! More

Outstanding customer service and professionalism The experience I had buying a car at this dealership was simply the best. I never felt rushed in making my decision, and Ernie was very knowledgeable, The experience I had buying a car at this dealership was simply the best. I never felt rushed in making my decision, and Ernie was very knowledgeable, polite, and personable. The next car I buy will be definitely be from Sheehy Lexus of Annapolis! More

Satisfied With The Outcome Chris Martin greeted us upon our arrival and proceeded to make it his goal to address our needs for a vehicle. We found Chris to be, undoubtedly, ver Chris Martin greeted us upon our arrival and proceeded to make it his goal to address our needs for a vehicle. We found Chris to be, undoubtedly, very knowledgeable about his products. At no time did we feel rushed so that he could move on to others. To the contrary, he was more than willing to give us all the time we wanted; secure the answer to our many questions about the vehicle, and to ensure our satisfaction. Chris made it clear at the outset that if Sheehy Lexus didn't have what we were seeking, he would take the time to find it. After some doing, we found the vehicle of our liking. The downside for us was the delivery of the vehicle. We had additional features added; and in doing so this seemed to create an impediment in the process. More

WONDERFUL Car Buying Experience This dealership has OUTSTANDING service on EVERY SINGLE FRONT. From the "non-pushy but thoughtful" sales people to the careful attention paid to detai This dealership has OUTSTANDING service on EVERY SINGLE FRONT. From the "non-pushy but thoughtful" sales people to the careful attention paid to detail in regards to helping me understand all of the paperwork. This is by far, the most amazing car buying experience I have had. Firstly, there is no other car I would want if it wasn't a Lexus. Lexus cars are sturdy, solid, well made and drive like well engineered machines. I currently have a 2012 Lexus RX350 and decided to trade in my second car for a Lexus too. I knew that I wanted another Lexus as we have had no issues with our first Lexus and it is used the most out of our two cars. I went into this dealership and was very clear about what I wanted and my bottom line! My sales person happened to be Scott Milligan and I loved how he listened to me and didn't try to push more on me than I wanted. He was courteous and professional while being personable and thoughtful about me as an individual and a car buyer. I didn't feel like I was his "walking commission," but rather someone that he cared about selling a car to that I would love well beyond when I drove it off the lot. He is WONDERFUL! I HIGHLY recommend him. He's an AWESOME guy. Chris List - the manager really worked with me on the numbers and did so much to get me in the place that I wanted to be with my monthly payments. He understood my bottom line and worked hard to ensure I got what was necessary. He too wasn't pushy and seemed to really care that I was happy with whatever decision I made. Michele (finance person) was patient with me when I asked a gazillion questions about the numbers, rates, and paperwork. She ensured I got the best/most competitive rate which I was really grateful for. I am delighted to say that this car buying experience outshone my initial experience when I bought my first Lexus in 2012. What an amazing team! No wonder this dealership has the "Elite Lexus Dealership" title. Their customer service is like none other! Thank you for making my car buying experience so positive and stress-free!! More

Sales Experience Mr.Martin was very patient with me .Great sales experience and very knowledgeable. What I like most is that he is not out to throw just any car at you Mr.Martin was very patient with me .Great sales experience and very knowledgeable. What I like most is that he is not out to throw just any car at you. He wants to make you stay happy and make sure you leave with what you came for. I have purchase three Lexus and about to purchase another one from Sheehy Lexus I will never go anywhere else More

Glad I walked into the wrong place. My experience here was great! Customer service was out standing. Even though I wasn't buying a Lexus I was still treated like I was. Everybody was gre My experience here was great! Customer service was out standing. Even though I wasn't buying a Lexus I was still treated like I was. Everybody was great. More