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Sheehy Lexus of Annapolis
Annapolis, MD
892 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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892 Reviews of Sheehy Lexus of Annapolis
March 29, 2017
Service visit I wanted to thank Chris Thomas for always making getting my car service very easy and enjoyable . I love the massage chairs in the lounge and the food I wanted to thank Chris Thomas for always making getting my car service very easy and enjoyable . I love the massage chairs in the lounge and the food at the cafe is very good. More
by Suzi
Employees Worked With
Chris thomas
March 28, 2017
Buying RC 350 Came in to research. Compared BMW, Infiniti, and Audi. Found I liked the RC styling best inside and out. Drives beautifully. Really enjoyed dealing wi Came in to research. Compared BMW, Infiniti, and Audi. Found I liked the RC styling best inside and out. Drives beautifully. Really enjoyed dealing with Sheehy and Mr Ed Jackson. Despite me taking along time to decide ( months), Mr Jackson was not pushy, He was always available and helpful. Never said what can I do to get you to buy this today. Both Mr Jackson and the rest of the team at Sheehy Lexus were professional and thoughtful. Overall, a very rewarding experience. Not your usual car buying episode. More
by JMA
Employees Worked With
Shandrial Hudson, Doug King, Edward Jackson
March 23, 2017
Today's service was excellent. Colin took care of us. We are very impressed with this dealership. It's the attention to detail that keeps us coming back! Thank yo was excellent. Colin took care of us. We are very impressed with this dealership. It's the attention to detail that keeps us coming back! Thank you! More
by Jettler1
Employees Worked With
Colin, Peter Paul
March 22, 2017
The Ultimate Professional Dealership I wanted everyone to know that earlier this month I had to have my RX 350 serviced to replace the battery. Sheehy Lexus actually had my SUV delivere I wanted everyone to know that earlier this month I had to have my RX 350 serviced to replace the battery. Sheehy Lexus actually had my SUV delivered to me after the work was done because I don't like heavy rush hour traffic. I was contacted by Sheehy Lexus for a response to my experience with the Service department. I informed them that from my initial experience during the purchase of my RX 350 with Mr. Edward Jackson the salesman, the customer courtesy counter, Service department, loaner car etc. etc. etc. EVERYONE at Sheehy Lexus are the Ultimate Professionals. I always thought Nordstrom had the best customer service until I bought my SUV at Sheehy Lexus. Now, nobody compares to Sheehy Lexus! More
by Lesa L Wilson
Employees Worked With
Joe Pecosh
March 22, 2017
Service rep/manger was very accomadting Chris Thomas went out of his way to explain to me how to operate my navigation. He was so personably and caring. He clearly explained what was goin Chris Thomas went out of his way to explain to me how to operate my navigation. He was so personably and caring. He clearly explained what was going on and made sure I was able to operate it. He went above and beyond! More
by Meganh
Employees Worked With
Chris Thomas
March 21, 2017
Great service!! I always receive superior service from Chris Thomas in the service department I highly recommend him to all my friends !!! Keep up the good work Chr I always receive superior service from Chris Thomas in the service department I highly recommend him to all my friends !!! Keep up the good work Chris! More
by margaret0876
Employees Worked With
Chris Thomas
March 21, 2017
Great service Chris Thomas was very helpful and I will continue to bring my car to him for service in the future. He was very friendly and answered all my questions Chris Thomas was very helpful and I will continue to bring my car to him for service in the future. He was very friendly and answered all my questions! More
by Karen03
Employees Worked With
Chris Thomas
March 18, 2017
Best Lexus Dealership-I can verify this claim I have been purchasing Lexus autos since the mid 1990's from this Annapolis dealership. The cars are terrific for sure but it is the dealership and it I have been purchasing Lexus autos since the mid 1990's from this Annapolis dealership. The cars are terrific for sure but it is the dealership and it's high level of service that has kept me a customer all these years. I am so disappointed that this same service is not a dealer standard. Having just moved to Myrtle Beach SC I have to use the closest dealership which is almost 2 hours away in Charleston. While Annapolis Sheehy will perform warranty work and pick up the car within 3 hours of the dealership, Charleston Lexus flat out said they don't and won't offer service at this level. So whenever I come back to Annapolis to visit I stop by Sheehy to work on my car. But once I get a new car it won't be a Lexus. Due to the lack of service at a dealership that is in the state of SC.. More
by SCLexus
Employees Worked With
Joe Pecosh
March 17, 2017
Great experience Sheehy Lexus of Annapolis has the best service department! They are timely, attentive, and caring. I will be a Sheehy Lexus customer for life and have Sheehy Lexus of Annapolis has the best service department! They are timely, attentive, and caring. I will be a Sheehy Lexus customer for life and have enjoyed every experience with them so far. More
by Rmurp7
Employees Worked With
Doug King, Joe Pecosh
March 14, 2017
Superb Sales experience I've heard of the expectations from premium dealers such as Acura, and Audi. Shani made us feel as if we were an extended part of her family and truly I've heard of the expectations from premium dealers such as Acura, and Audi. Shani made us feel as if we were an extended part of her family and truly engaged with us. There was no pressure In "making" a sale. I had a little cough and the attention to detail for hot green tea was offered! We have to go back to see the technology expert later this week and Shani handled all of. We also shared group photos in front of the LS460. Finally in a place to make our dreams come true and what an awesome person to share it with! Thanks More
by Dwight Bennett
Employees Worked With
Shani Cannon
