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Sheehy Lexus of Annapolis

Annapolis, MD

4.3
892 Reviews

121 Ferguson Road

Annapolis, MD

21409

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892 Reviews of Sheehy Lexus of Annapolis

October 13, 2024

I’m glad to see that others have had good experiences and wish I could say the same. Long story short I was buying a car for my son away with the Military and was buying the car completely online. At first e More

by stevenacc2406
Recommend Dealer
No
Employees Worked With
Jason Kulp
September 23, 2024

Just purchased my second car from Sheehy Lexus Annapolis. The professionalism, friendliness, and respect they show me is genuine. Many times, in sales, it’s all about moving inventory out the door. This deal More

by DM-Dobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Queen. Brian Laing, Paul LaRochelle
Sep 24, 2024 -

Sheehy Lexus of Annapolis responded

DM-Dobbs, thank you for taking the time to leave a review for us at Sheehy Lexus of Annapolis. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 17, 2024

Paid full. Price for a Bentley, drived 200 miles to pick up the car . Even called ahead to make sure everything is good,but still they sold the car to other cus More

by yanglifeng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shandrial Hudson, Doug King, Shae Cronin, Jason Kulp, Edward Jackson, Mike Bowen, Johnny Salinas, Chris List, Chris Thomas, Shani Cannon
November 05, 2023

The Service Department is excellent! James is a great consultant, knowledgeable, friendly, honest! Explanations were clear and I felt like a person, not a number. The original work wa More

by paulashantzis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Chris Thomas
Nov 10, 2023 -

Sheehy Lexus of Annapolis responded

paulashantzis, we're happy you found our staff to be so supportive during your experience here at Sheehy Lexus of Annapolis. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 07, 2023

Been with Lexus Sheehy since I purchased the car. Service is always top notch. Joe was my service rep last time—-really great guy. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
May 08, 2023 -

Sheehy Lexus of Annapolis responded

Mark, we're happy you found our staff to be so supportive during your experience here at Sheehy Lexus of Annapolis. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 16, 2022

I went to this Lexus Location After Being At Two Other Lexus Dealerships for a noise coming from reat end despite being disappointed at the previous locations. I scheduled a appointment for first thing o More

by yardie804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Britton and Steve Harnish
Aug 17, 2022 -

Sheehy Lexus of Annapolis responded

yardie804, we're happy you found our staff to be so supportive during your experience here at Sheehy Lexus of Annapolis. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

Aug 17, 2022 -

yardie804 responded

Please make sure someone acknowledgeds and give "Kudos" To The Two Employees and Thank You Very Much

May 31, 2022

They made my out of state buying experience easy. I got a very fair deal. Honest salesperson. More

by Rdb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN WIEGAND
May 31, 2022 -

Sheehy Lexus of Annapolis responded

Rdb, thank you for your 5 star rating and kind review. We hope to see you again soon, have a great day!

May 04, 2022

My wife purchased a tire replacement program with her RX 450H. After a few years, we purchased some of the best rated Goodyear tires to replace her worn down tires. About a year later she had a nail in a t More

by funrun
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Thomas
March 16, 2021

I had not bought a car in over 20 years, so I was very nervous. The buying experience was made easy by my sales rep, Kelvin Burston. He made sure the prep work was done before I got to the dealership and More

by vshannon36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Hoban
Mar 18, 2021 -

Sheehy Lexus of Annapolis responded

Vshannon36, we're happy you found our staff to be so supportive during your experience here at Sheehy Lexus of Annapolis. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 15, 2021

I originally was looking to purchase a pre-owned RX350 L, My sales person Phil explained the leasing process to my husband and I and it made sense. We ended up with a 2021 Lexus RX350L and love it! My husban More

by michelekhamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Marcheso
Mar 18, 2021 -

Sheehy Lexus of Annapolis responded

Michelekhamilton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Lexus of Annapolis. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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