Shaker's Kia
Watertown, CT
488 Reviews of Shaker's Kia
We enjoyed every minute of our experience! My wife and I are not only thrilled with our new Kia Soul, we were also blown away by the most stress-free buying experience ever. Our rep, Adam, imme My wife and I are not only thrilled with our new Kia Soul, we were also blown away by the most stress-free buying experience ever. Our rep, Adam, immediately put us at ease, took his time, listened to our needs and desires, and came up with several ways to help enable us to drive off in the best vehicle for us (including a surprisingly high trade-in allowance). We are also impressed with the warranty and the remarkable service plan. Refreshingly, Adam was focused less on "selling" and more on genuinely helping us achieve our goal. This dealership, and specifically Adam Amato, get our highest recommendation. More
Excellent from start to finish! Rudy Hermstadt was fantastic! He didn't have to be so accommodating to me. But he got me into a brand new 2015 Kia Soul and I absolutely love it. He Rudy Hermstadt was fantastic! He didn't have to be so accommodating to me. But he got me into a brand new 2015 Kia Soul and I absolutely love it. He worked hard to make sure I was happy and drove home the same day with my new car!! Thanks Rudy and everyone at Shaker's Kia!! More
Amazing Service The sales consultant Jason Braxton made my car buying experience absolutely amazing. He knew exactly which kia sorento I was interested in from the w The sales consultant Jason Braxton made my car buying experience absolutely amazing. He knew exactly which kia sorento I was interested in from the website. More
1st time buyer, excellent experience baby safe vehicle. .. Michelle Croft was such an amazing sales rep... She gave my husband and I an awesome experience. She knew exactly what she was talking and answered e Michelle Croft was such an amazing sales rep... She gave my husband and I an awesome experience. She knew exactly what she was talking and answered every possible question we had and then some.... Her confidence in her company and trust in her co-worker John Evans who was also amazing to work with definitely helped out in giving us the best opportunity for purchasing our very 1st "new" vehicle leasing experience. I will definitely be sending anyone I know interested in leasing or financing their way. THANK YOU MICHELLE CROFT AND JOHN EVANS FOR ALL OF YOUR HARD WORK AND MAKING THIS POSSIBLE FOR TOM AND I TO PROVIDE US WITH A SAFE "NEW" VEHICLE FOR OUR LITTLE "BABY CA$H" WE'RE EXPECTING AND PURCHASED OUR KIA FOR!!! More
No pushy salesmen. I have in the past 2 weeks been to 8 different dealerships looking for a car. Nearly all of them turned me off immediately by salesman literally follo I have in the past 2 weeks been to 8 different dealerships looking for a car. Nearly all of them turned me off immediately by salesman literally following me around the lot, or accosting me before I could even get out of my vehicle, some reeking of aftershave enough to give me a headache!! When I said I was "just looking" they still hounded me about coming inside to talk numbers etc. when I had not even decided which vehicle I liked. Then, I stopped at Shaker Kia. I spent at least 15 leisurely minutes strolling the lot to look at the selection before Michelle Croft came out to speak with me and we hit it off immediately. She LISTENED to what I wanted, helped me decide what was affordable for me, gave me several options, and took me on a test drive. Two days later, I came back to discuss a different model and was assisted by Alex, who extolled me the virtues of the Kia Forte 5 and let me take yet another test drive, overnight. Both Michelle and Alex have excellent customer service skills, they are friendly and down to earth and never made me feel like I was being pushed into making a choice. THEY are one of the the reasons I chose the Kia..I feel like I made friends with everyone in the dealership and am actually looking forward to going back for service to see everyone! I can't say enough good things about the dealership or the staff. THANKS SHAKER KIA!! I love my Forte 5. More
New Baby Koupe ?? My service at Shaker KIA was absolutely amazing . My salesman Michelle did everything in her power to get mme my car a 2012 KIA Forte Ex . I love the My service at Shaker KIA was absolutely amazing . My salesman Michelle did everything in her power to get mme my car a 2012 KIA Forte Ex . I love the car , it's everything and then some that I wanted in a car. Michelle had went into a few bumps a couple of time with my insurance and the simple fact that I wasn't able to put down money . She was able to get me a very low interest rate and I'm only nineteen years old ! I honestly had completely no hope when I was in the process of getting my car , but Michelle made me feel comfterble and she really made me really understand everything and layed everything on the table. Michelle is an amazing sales consultant , to me she is the BEST! I hope to see Michelle get farther in to KIA and higher up because she deserves it . Thank you SHAKER KIA ! More
Great service and a great car! I didn't need a new car yet, but when we saw the car of our dreams sitting in the lot, it was a little hard to ignore. We test drove many other cars t I didn't need a new car yet, but when we saw the car of our dreams sitting in the lot, it was a little hard to ignore. We test drove many other cars that day from different dealers, and nothing performed like this two year old Kia Sorento! Nothing was as quiet, nothing handled as well, and no one had a better warranty! When my mechanic told me he would be retiring and I should get a great car with the best warranty, he suggested a Kia! Rudy Hermstadt was a great salesman, and even took the time to personally show me all the bells and whistles! No pressure, just a great experience all around!! My good friends bought their new car from Rudy as well, and they had only great things to say about him AND their new car! The snow will no longer keep me from getting where I need to go, and there's only one word to describe the cooling system housed in the drivers seat... Priceless!! I'm a happy girl!! More
great customer service Every one there was great!! Jason provided excellent customer service even coming in on his day off to make sure purchasing my new car went very smoot Every one there was great!! Jason provided excellent customer service even coming in on his day off to make sure purchasing my new car went very smooth. He worked hard to get what I wanted and John worked on getting me a good monthly payment. Even Michelle was a sweetie pie :) because she gave me snacks while I waited to be helped. They are a great time they did an amazing job. I'm very happy and I recommend them to purchase a car from. More
Shaker's Kia, Great Staff It was time for a new car. We chose Shaker's as the online reviews were excellent. Alex showed us around, and took us on a few test drives. Michelle a It was time for a new car. We chose Shaker's as the online reviews were excellent. Alex showed us around, and took us on a few test drives. Michelle and Alex took care of us during the signing. We had a great experience at Shaker's. No one tried to push us into anything we didn't want, and we got exactly what we wanted. Thanks Shaker's! More
Rudy is great! We had a very good experience purchasing our new Sedona. Rudy was so comfortable to work with. We arrived late one afternoon and he was very friendly, We had a very good experience purchasing our new Sedona. Rudy was so comfortable to work with. We arrived late one afternoon and he was very friendly, but there's not an ounce of pushiness about him. We like that! He was very patient and helpful as we looked at vehicles and poured over brochures. He was very knowledgeable about the car, packages, etc. Our purchase happened over a few days because of our schedule, and he was always accommodating and relaxed, efficient and organized. He and everyone else we had contact with made it a very positive experience. This is a good dealership, and we're happy to have found them! More