
Shaker's Family Ford
Watertown, CT

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1,761 Reviews of Shaker's Family Ford
2016 F-150 Went in curious about numbers on a new truck. I met with Dom...spelled out a few options on a truck, but was not pushy. Got me two different to test Went in curious about numbers on a new truck. I met with Dom...spelled out a few options on a truck, but was not pushy. Got me two different to test drive. Ended up with a 2016. Everyone I dealt with was pleasant and helpful and I never felt pressured. More
Love The Family Shaker Family Ford and Cathy, Cindy and Scott make buying a car so easy and stress free. This one was a used first car for my son. I am so happy tha Shaker Family Ford and Cathy, Cindy and Scott make buying a car so easy and stress free. This one was a used first car for my son. I am so happy that he is in a safe car at a great value. Thank you for all your help More
Amazing Experience So, I had a day off. I was only going to look at options for a new car I knew I would be looking to lease before the first snow of the season. I tol So, I had a day off. I was only going to look at options for a new car I knew I would be looking to lease before the first snow of the season. I told Kathy Reed right up front I was only looking. She was ok with it and more than happy to show and take me on not only one but two different test drives. She was patient and went over all the car details, features and cool "tech" items both cars had. I really went knowing I wanted a Lincoln MXZ but wasn't ready to pull the trigger. After driving both the MKZ and the MKC I fell in LOVE with the MKC. The Hazelnut and Black interior, the ride - which was smooth and comfortable - sold me on the MKC car. But the heated seats and steering wheel sent me over the top. I had to have it. Kathy made it happen. She never pushed me toward the sale but when I was done with the test drive I told her - I have to have it. This was the most awesome experience and I look forward to driving my new car. Thanks to Kathy and her team! More
Great Sales People!! I had a fantastic experience buying a 2013 Ford Explorer! I found the staff to be very attentive and not at all pushy. They cared about my needs and I had a fantastic experience buying a 2013 Ford Explorer! I found the staff to be very attentive and not at all pushy. They cared about my needs and wants, rather than their own agenda. It was an overall great buying experience! More
fast, friendly, professional, and enjoyable Our salesman, Bill Reed, was knowledgeable and a pleasure to deal with. He was patient explaining the various trim levels and the numerous rebates th Our salesman, Bill Reed, was knowledgeable and a pleasure to deal with. He was patient explaining the various trim levels and the numerous rebates that applied to my new vehicle purchase, and never once made me feel pressured. The Shaker finance department , Manny Pinho, searched for the best rates and terms for my loan, was organized and also a pleasure to deal with (could there be something in the water?). i would highly recommend this modern and friendly dealership to anyone looking for a car! More
Old fashioned service where people matter This is a dealership that goes out of their way to treat every person like a friend whether or not they buy a car that day. This is the way dealershi This is a dealership that goes out of their way to treat every person like a friend whether or not they buy a car that day. This is the way dealership business used to be operated but today most dealerships jump on you as soon as you enter their doors - not Shakers as the first thing they say -"can we get you a cup of coffee" and no pressure whatsoever. I have been dealing with them since the 70's off and on and they have not changed and still make you fee that you are are an important person just to stop in and say Hello. They know if they continue to treat people this way, they will come back. More
Another happy customer here. Went in and asked Jim what he could get me and he found it. Gave me the best trade in value he could and put me in my new truck within 8 hours Went in and asked Jim what he could get me and he found it. Gave me the best trade in value he could and put me in my new truck within 8 hours More
An Outstanding and Highly Enjoyable Experience I wanted my car buying experience to be enjoyable and productive so I was looking for knowledgeable, easy going , attentive salespeople. I found thes I wanted my car buying experience to be enjoyable and productive so I was looking for knowledgeable, easy going , attentive salespeople. I found these very quality's in James Schiavo, and Jim Reed. Both gentlemen were a pleasure to deal with as they asked me questions which really made me stop and think about the kind of vehicle that would best suit all of my needs both now and into the future. Once they understood and clarified what I was looking for in a vehicle, I test drove only those vehicles that met my criteria and expectations. They made buying a car from them easy and hassle free as I was financed , insured, registered and on my way in what seemed like no time at all. I swear these two guys are some of the finest professional salesmen I ever met in my life. I also enjoyed working with Manny Pinho in their finance department who explained how I could get the best financing arrangement possible. Do yourself a favor and ask for these people by name the next time you're in the market for a new or used car. You will be glad you did. More
Amazing Customer Service We have purchased several vehicles from Shaker's family ford over the last few years. We always work with Cathy Reed and we cannot say enough wonderfu We have purchased several vehicles from Shaker's family ford over the last few years. We always work with Cathy Reed and we cannot say enough wonderful things about her! She always go out of her way to put us in the right vehicle. We continue to back to Shaker's because of Cathy and her ability and willingness to help us. I would recommend working with her any time you are considering purchasing a vehicle. More
Best Experience EVER!!!!! Dom Lacapra was by far THE BEST salesman EVER! He worked with us and delivered EXACTLY what we wanted within 24hours!!! Awesome guy, great experience, Dom Lacapra was by far THE BEST salesman EVER! He worked with us and delivered EXACTLY what we wanted within 24hours!!! Awesome guy, great experience, & I LOVE my new Explorer;) Cindy was awesome in Finance! More