Serra Chevrolet of Southfield

Bob was very patient Bob was very easy to work with. I didn’t feel rushed or pressured at all and got a great deal. So thankful I chose to come back to Serra. Bob was very easy to work with. I didn’t feel rushed or pressured at all and got a great deal. So thankful I chose to come back to Serra. More

Quick and easy Extremely professional staff, my salesman Ernie went above and beyond with helping me get more for my trade in and a 1000 off my Jeep Extremely professional staff, my salesman Ernie went above and beyond with helping me get more for my trade in and a 1000 off my Jeep More

Christine Jacobs--- Amazing Sales Rep!!!! I had the best experience ever buying a new car at Serra Chevrolet! My Sales Rep, Christine Jacobs worked with me to find the right vehicle for me and I had the best experience ever buying a new car at Serra Chevrolet! My Sales Rep, Christine Jacobs worked with me to find the right vehicle for me and went above and beyond assisting with my trade in. I am new to Chevrolet as a car buyer and am very impressed with the personal customer service I received. Christine not only sold me on Chevrolet as a brand, but also Serra Chevrolet as a dealership. I will be a return customer in the future and my wife plans on working with Christine once her lease with Ford is up within the next few months. We will gladly refer friends and family to Serra based on our experience as first time customers. Christine is a great ambassador for Serra and a great example of why superior service matters! Thanks Christine! More

People Matters! The sales team and the service team are great, they do an extra step to help me, I make business with them since 2011. Jeremy and Jeff always take ca The sales team and the service team are great, they do an extra step to help me, I make business with them since 2011. Jeremy and Jeff always take care of me on the sales floor, and Scott, Patrick, and Robert take care of me on the service side. The best part is Serra treat us as a family. More

Sierra more than a car dealer We have gotten several cars from Serra and they are willing efficient effective and helping us with service and the purchase and delivery of our new c We have gotten several cars from Serra and they are willing efficient effective and helping us with service and the purchase and delivery of our new cars I love them. More

Great Service! I can't say enough about our sales consultant TJ, I don't believe he could've made the process any easier. My husband and I have purchased and leased I can't say enough about our sales consultant TJ, I don't believe he could've made the process any easier. My husband and I have purchased and leased vehicles from TJ over the past three years. He is very attentive and listens to exactly what my needs are and works hard to get me the best deal. Thanks TJ for everything you do for myself and my family. You're the best! More

Above Excellent Customer Service! My sales consultant, T.J., was awesome. He was courteous, knowledgeable, honest and provided me with above excellent customer service. He listened to My sales consultant, T.J., was awesome. He was courteous, knowledgeable, honest and provided me with above excellent customer service. He listened to my needs and worked hard to get me results based on what I told him. It was a pleasure to work with him and I look forward to him handling my next vehicle purchase. More

Great service, timely manner All I can say is I wish my first car buying experience went this well. TJ was very informative about my options and pushed hard to get me a great deal All I can say is I wish my first car buying experience went this well. TJ was very informative about my options and pushed hard to get me a great deal on the jeep I wanted. More

Leased a 2018 Equinox I worked with Jeff Beaudoin. This was my third lease from him. I appreciate that he has always been welcoming, friendly, knowledgeable, and fair. He a I worked with Jeff Beaudoin. This was my third lease from him. I appreciate that he has always been welcoming, friendly, knowledgeable, and fair. He answered all my questions and explained the paperwork thoroughly. I will continue to work with him in the future. More

2017 Colorado Duane was knowledgeable, friendly, and kind. He kept me informed throughout the time my truck was in service. I appreciated the fact that he treated m Duane was knowledgeable, friendly, and kind. He kept me informed throughout the time my truck was in service. I appreciated the fact that he treated me with respect and I'm happy to work with him in the future. More