Serra Chevrolet of Southfield
Southfield, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Bob Bence found the perfect car for me. Bobis was tentative to my specifications, and even though I was very picky kept looking for what I wanted until he found just the right car. Bobis was tentative to my specifications, and even though I was very picky kept looking for what I wanted until he found just the right car. More
Awesomeness! Dominic was super attentive and helpful during the purchase of my new vehicle. He went above and beyond! He drove the car to my house for a test drive Dominic was super attentive and helpful during the purchase of my new vehicle. He went above and beyond! He drove the car to my house for a test drive because it was just easier than me coming all the way to the dealership! More
Went in for a water pump bought a new cat instead Taylor was a great sales rep. She was very Curtiss. Offered me a beaverage. Went over everything new in my car. Greatest sales rep I’ve had Taylor was a great sales rep. She was very Curtiss. Offered me a beaverage. Went over everything new in my car. Greatest sales rep I’ve had More
they will lie to you to get you to buy a car! they are charging me 828 dollars for NOT buying another car from them They did not tell me that I had to pay them 414 for each car that i lease from t they are charging me 828 dollars for NOT buying another car from them They did not tell me that I had to pay them 414 for each car that i lease from them . More
Professional, to the point, great experience Matt was extremely professional from the beginning and followed up through the process. I filled out an application and Matt called me to introduce hi Matt was extremely professional from the beginning and followed up through the process. I filled out an application and Matt called me to introduce himself and set expectations on the car buying process. Asked great questions to understand what I was looking for and provided me with options. I ended up getting the 2017 Malibu and Matt delivered on all promises from the original contact. Matt was great and I would recommend him to anyone looking to buy or lease a Chevy. More
Responsive, Friendly and Professional My experience with Serra Chevy was great. Taylor gave me the deal I was looking for and proved she wanted my business with timely responses and going My experience with Serra Chevy was great. Taylor gave me the deal I was looking for and proved she wanted my business with timely responses and going the extra mile to locate the exact vehicle I wanted. Taylor was friendly and made sure my car buying experience was easy. More
Joyce is awesome! I originally had another car salesman named TJ who was was rude, obnoxious and when I asked what type of car can I get his response was something with I originally had another car salesman named TJ who was was rude, obnoxious and when I asked what type of car can I get his response was something with floor mats. He quickly judged me off my challenges credit which was very discouraging. I made a complaint to the Sales Manager, CJ, and he quickly directed me to Joyce. Both CJ and Joyce were very professional and caring. I will purchase other cars from her in the future. Vince in finance was great too. More
Excellent service in both sales and maintenance. I am a repeat customer currently leasing my second car from Serra Chevrolet. Bob Bence has truly taken care of all concerns and issues in regards to l I am a repeat customer currently leasing my second car from Serra Chevrolet. Bob Bence has truly taken care of all concerns and issues in regards to leasing and getting the best deal. I am incredibly satisfied with the level of customer service in all areas of services Serra Chevrolet provides and will continue to be a loyal, returning customer. More
Excellent salesmanship and customer service!! The entire staff was friendly and helpful! This is my second purchase from Serra dealership and I plan to continue to recommend this dealership to fri The entire staff was friendly and helpful! This is my second purchase from Serra dealership and I plan to continue to recommend this dealership to friends and family. More
Serra experience I have been a part the Serra Chevrolet family for sometime. Every time I visit the dealership for the lease of a car or service department the experie I have been a part the Serra Chevrolet family for sometime. Every time I visit the dealership for the lease of a car or service department the experience has been exceptional. I look forward to my visit because of the friendly service I receive from the employees of Serra Chevrolet in Southfield More