Serra Chevrolet of Southfield

Excellent customer service Great customer service. Jim is a pleasure to work with. This is the second time I've come back to him for a lease, and I plan to keep coming back. Great customer service. Jim is a pleasure to work with. This is the second time I've come back to him for a lease, and I plan to keep coming back. More

Thumbs up customer service Had a great experience. Great customer service. Our salesman did a great job with little wait time. Will definitely continue to do buisness at this de Had a great experience. Great customer service. Our salesman did a great job with little wait time. Will definitely continue to do buisness at this dealership. More

Nicest sales staff ever! This was my first direct experience making a car deal. I knew what I wanted, but had a budget to keep. My salesman spent a lot of time with me to fi This was my first direct experience making a car deal. I knew what I wanted, but had a budget to keep. My salesman spent a lot of time with me to find just the right car. I love my Chevy Equinox! Many thanks to Jeff and CJ. The other staff were also friendly and helpful. Everyone smiled and greeted me, held doors, etc. More

Great staff! I couldn’t recommend a better Chevy dealer. The staff were top notch in responding to my families needs and getting us in the car we needed for the pr I couldn’t recommend a better Chevy dealer. The staff were top notch in responding to my families needs and getting us in the car we needed for the price we could afford! More

Smooth Experience! I work a bunch and free time is limited. I was able to setup virtually the entire transaction with TJ via email which made is such a smooth experience I work a bunch and free time is limited. I was able to setup virtually the entire transaction with TJ via email which made is such a smooth experience as I'm on the phone for much of the day. TJ was very knowledgable about the vehicle and got the job done in record time. This is my second car that I've bought threw him, and I will be back to buy more. Keep up the great work TJ! More

Great Experience! This is my first time at Serra Chevrolet but I could not be happier! Patrick was easy to work with and got me the best deal of any other dealership I This is my first time at Serra Chevrolet but I could not be happier! Patrick was easy to work with and got me the best deal of any other dealership I spoke with. The hours are really conducive to working families and the dealership is easy to get to, right off Telegraph. If you’re looking for a great deal with amazing customer service, I can’t recommend Patrick K at Serra Chevrolet enough! More

Nothing short of amazing! David was very thorough with explaining to me the process. He worked well with his coworkers/team to make what I thought would be impossible happen. H David was very thorough with explaining to me the process. He worked well with his coworkers/team to make what I thought would be impossible happen. His communication from time of application to time of closing was extraordinary. I enjoyed working with him and will definitely be back to see him and refer anyone else to him! Although I never got to see the finance guy, I am positive that he worked very hard on my purchase and I do appreciate his efforts. Jeremy the manager was great as well. I was greeted by him in the beginning of my process and congratulated by him at the end. Thank you Guys for your wonderful customer service! More

AMAZING! Second time with this dealership and it was painless. Bob is amazing and I recommend you ask for him if you in need of a new car! Second time with this dealership and it was painless. Bob is amazing and I recommend you ask for him if you in need of a new car! More

Fast and Easy I have been buying my cars from Jim now for years. He always makes the process easy to understand, and I am never stuck at the dealership all day. I have been buying my cars from Jim now for years. He always makes the process easy to understand, and I am never stuck at the dealership all day. More

Fast and professional service Jim has helped me with three vehicle lease/purchases. He is efficient and easy to work with. My questions are always answered quickly, and I have be Jim has helped me with three vehicle lease/purchases. He is efficient and easy to work with. My questions are always answered quickly, and I have been extremely satisfied with the customer service I have received. More