Serra Chevrolet of Southfield
Southfield, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 631 reviews
I was helped quickly and efficiently. Dominic was very accommodating every step of the way. I would recommend working with Dominic and would return to work with him. I appreciate his atte Dominic was very accommodating every step of the way. I would recommend working with Dominic and would return to work with him. I appreciate his attentiveness to the details of the process. A truly great salesman! More
I having been buying Chevy & GMAC vehicles all my life but never have I experienced the level of unprofessional, shady and surpulous practices I sucome to by SERRA Chevrolet, agent JAMES LEE, and financia but never have I experienced the level of unprofessional, shady and surpulous practices I sucome to by SERRA Chevrolet, agent JAMES LEE, and financial mnger JAMES COLOVOS. I would NEVER recommend this dealership or agent to ANYONE not evn a enemy if I had one. After a legal review of my contract & ALL the missing pages and xx ADD-ON CHARGES that INFLATED the purchase price of the vehicle, I not only tried to resolve this matter w/ them(which they weren't willing to ablog not completely), but removed $5,270.00 after pressure from the bank and being RED FLAG and INVESTEGATED for FRAUD. Although I'm still in the fight about the purchase and practices regarding my CONSUMER TRANSACATION... I encourage and challenge ANYONE who has ever did business w/ JAMES LEE, JAMES COLOVOS or any of those shady dealers at SERRA, to look over your retail sales purchase agreement (contract) because the Law states its never to late to sue for FRAUD. When I WIN my case I will be sure to inform future patrons of this dealership of my journey down this rabbit hole and VICTORY came to be. So maybe I should be thanking them,for making me READ the laws and learing about my rights, titles and intrest I'm entitled to claim. More
Shout out to Dominic C for his followup, salesmanship, and humor. Awesome experience with my car purchase from Serra. Would highly recommend based on my purchase experience. Kudos to a job well done😀 and humor. Awesome experience with my car purchase from Serra. Would highly recommend based on my purchase experience. Kudos to a job well done😀 More
Jeremy was awesome, he went above and beyond. 🙂From introduction 2 me driving off the lot. He dicussed in detail prices and paperwork.He was very detailed and just so professional...I would recom 🙂From introduction 2 me driving off the lot. He dicussed in detail prices and paperwork.He was very detailed and just so professional...I would recommend Sera Chevrolet and if you want the ultimate experience Of buying your vehicle see Jeremy. More
For the past several months, I have been searching for the perfect low mileage 2020 RAM 1500 with the V6 engine. I found one at Serra Chevrolet. First, I am a very "smart" car-buying customer. I have the perfect low mileage 2020 RAM 1500 with the V6 engine. I found one at Serra Chevrolet. First, I am a very "smart" car-buying customer. I have learned how to properly shop for both new and used cars. FIRST AND FOREMOST: NEVER EVER pay for any "dealership" add-on fees. Those are in additional to the advertised price you don't see until you get in the dealership and they spring them on you. That 33K vehicle is now 41K after taxes and several thousand in dealer fees. SERRA CHEVROLET DOES NOT CHARGE CUSTOMERS ANY ADDITIONAL DEALER FEES!!! That's right! The price you see is the price you pay plus tax, tile and license. Furthermore, there are no "high-pressure" warranty gimmicks. No "high-pressure" sales tactics. In addition, they offered me $2000 higher for my trade-in than a competing dealer. My sales person, Dominic, was very pleasant, professional, and of course, he didn't need to use any high pressure sales tactics. he was upfront, honest and a pleasure to get to know. SERRA CHEVROLET is one of the few HONEST and upfront car dealerships in Michigan. They don't charge any dishonest dealership add-on fees. Best part, I was in and out with my "new to me" 2020 Ram 1500 in under an hour ( had to come back the next day with my title). Folks, when you are searching for a new or used car, PLEASE EDUCATE yourself on how to buy a vehicle, YouTube has hundreds of videos you can watch. There are many dealers that will scam you out of thousands of extra $$ if you are not careful! More
Dominic was a pleasure to work with! He displayed a high level of customer service and we are recommending him for anyone's new or used car needs. Thank you Dominic for making the proces He displayed a high level of customer service and we are recommending him for anyone's new or used car needs. Thank you Dominic for making the process easy and for having a down to earth personality. More
This dealership is great. I felt welcomed the moment I stepped into the door. Staff members were eager to help and I didn’t have to wait long to be serviced. I felt welcomed the moment I stepped into the door. Staff members were eager to help and I didn’t have to wait long to be serviced. More