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Serra Chevrolet of Southfield

Southfield, MI

4.4
629 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 629 reviews

October 06, 2023

Shout out to Dominic C for his followup, salesmanship, and humor. Awesome experience with my car purchase from Serra. Would highly recommend based on my purchase experience. Kudos to a job well done😀 More

by Kent T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Oct 09, 2023 -

Serra Chevrolet of Southfield responded

Kent, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We will share your kind words with Dominic! Sincerely, The Serra Chevrolet Southfield Team

August 30, 2023

Jeremy was awesome, he went above and beyond. 🙂From introduction 2 me driving off the lot. He dicussed in detail prices and paperwork.He was very detailed and just so professional...I would recom More

by Smiley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Sloat
Sep 01, 2023 -

Serra Chevrolet of Southfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Southfield Team

August 23, 2023

Nice facility, great sales staff and service staff, enjoyed the experience and location is central to everything. More

by seancamb1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Serra Chevrolet of Southfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Southfield Team

July 29, 2023

Small money is no money in the used car section. Ask Dominic. Good to know for the future. More

by BernadetteHeadd
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Dominic Ciacelli
Jul 31, 2023 -

Serra Chevrolet of Southfield responded

We appreciate the time you took out of your day to provide this feedback. At Serra Chevrolet Southfield, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, The Serra Chevrolet Southfield Team

May 24, 2023

For the past several months, I have been searching for the perfect low mileage 2020 RAM 1500 with the V6 engine. I found one at Serra Chevrolet. First, I am a very "smart" car-buying customer. I have More

by bagtosser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
May 26, 2023 -

Serra Chevrolet of Southfield responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Southfield Team

February 22, 2023

Dominic was a pleasure to work with! He displayed a high level of customer service and we are recommending him for anyone's new or used car needs. Thank you Dominic for making the proces More

by Schnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 24, 2023 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Southfield Team

February 13, 2023

This dealership is great. I felt welcomed the moment I stepped into the door. Staff members were eager to help and I didn’t have to wait long to be serviced. More

by Shawnice1234
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 15, 2023 -

Serra Chevrolet of Southfield responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Serra Chevrolet Southfield Team

February 11, 2023

Dominic went above and beyond, he got me in and out! Highly recommended! Thank you. More

by Roselynsherrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 14, 2023 -

Serra Chevrolet of Southfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Southfield Team

January 31, 2023

Dominic was very helpful, honest and knowledgeable. It was refreshing to work with him after having a not so great experience at another dealership. More

by Cindytittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Feb 02, 2023 -

Serra Chevrolet of Southfield responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. Sincerely, The Serra Chevrolet Southfield Team

January 27, 2023

Dominic Ciacelli was such a pleasure to work with. I was a bit overwhelmed before coming into Serra. Buying a car is a big deal! Dominic reduced my stress level from 10 to zero! He was patient, kin More

by Gail R
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jan 30, 2023 -

Serra Chevrolet of Southfield responded

Gail, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Dominic's efforts have made the difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Serra Chevrolet Southfield Team

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