Seekins Ford Lincoln
Fairbanks, AK
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109 Reviews of Seekins Ford Lincoln
The work done was great and quick. I was disappointed that no one there was wearing a mask. Not the office staff, service consultants, or mechanics. At least the service consultants should have been. The that no one there was wearing a mask. Not the office staff, service consultants, or mechanics. At least the service consultants should have been. The one that helped me handed me her pen and asked me to sign. No Sanitary pens in a cup. The parts person in another area did have one on. I saw that Ford was giving out free masks as a company. It seemed ironic that seeking Ford was ignoring mask wearing. Thanks for your time More
This has been a long time planned purchase for my family and I. I have spent a long time in researching the diffrent options that I wanted and Ford came out on top among all the other brands in vehicles. and I. I have spent a long time in researching the diffrent options that I wanted and Ford came out on top among all the other brands in vehicles. I bought a F250 XLT POWER STROKE. I had a couple disappointments. I wanted a F250 Tremor, but found out I would have to special order one and that would take additional time. Day two of owning the truck I had found a ding on the back bumper, but I brought it up to my sales rep and they are replacing the bumper. And I live in Fairbanks a Alaska and bought the truck in January and they cold started the truck when it was frozen. They should have used a generator and plugged in the winterization cord and warmed it up first. And this is also just my opinion why not provide a bed liner and mud flapps for the vehicle. Instead of making the customer buy them. More
Took my 2020 Ford Escape in for the Works package with full synthetic oil! They got everything done very fast and the price for all of that was very reasonable! Thank you Seekins! full synthetic oil! They got everything done very fast and the price for all of that was very reasonable! Thank you Seekins! More
Service dept. took my pickup in on a Friday at near closing time. Called me Monday and let me know it was ready . It was a week ahead of schedule . Thanks for the quick turnaround . closing time. Called me Monday and let me know it was ready . It was a week ahead of schedule . Thanks for the quick turnaround . More
SUPER SERVICE!! GREAT TEAM!! Highly Recommend!! BODY SHOP replaced defected driver’s seat. New Car Salesman was wonderful with every detail of making everything right with my new Ford Escape replaced defected driver’s seat. New Car Salesman was wonderful with every detail of making everything right with my new Ford Escape More
This is the 4th vehicle My family has bought from Seekins. Each time we have had a great experience. All of the staff is great to work with and more than helpful. Seekins. Each time we have had a great experience. All of the staff is great to work with and more than helpful. More
Very Quick and Conveinant Nick was very interested in what my request were and was able to find me a vehicle that would fit my wants and needs. The process took less than a hou Nick was very interested in what my request were and was able to find me a vehicle that would fit my wants and needs. The process took less than a hour and I was in my new vehicle and on my way. More
This is the 3d time this has occurred, not a one time thing which is why I give one star! In my experience, you generally can't just show up for service without an Appt (except maybe quick lane oil chan thing which is why I give one star! In my experience, you generally can't just show up for service without an Appt (except maybe quick lane oil changes! This is the third time now I make an Appt (which is at least a month out), get here at or before 7am to be first in line, and yet here I am 7 hrs later and they haven't even pulled my truck in! When asked, the service tech said "there's a car with an A/C issue in front of yours they can't figure it out"! My truck is here for an oil change, three manufacturer recalls and a leak in the interior when it rains. If you can't get the recalls done with the tech, could you not get the oil change done? Do something productive for gosh sake! I drove 2 hrs to get here and obviously 2 hrs to get home, I don't want to leave here at 7pm! This is apparently the norm as it's my third time here and the reviews say I'm not alone! The service techs don't care and provide lousy excuses! On top of that, due to COVID19, they don't provide coffee anymore, yet there employees are walking around with fresh coffee all day! When I just went back again to check on the status of my truck, he said they lost my keys but are trying to locate them!!!!! Will NOT entertain coming here ever again! More
Excellent work and customer service as always! Keep up the good work and attention to detail! The parts were ordered and they called me to bring into the bodyshop for install. Done and back on the road th the good work and attention to detail! The parts were ordered and they called me to bring into the bodyshop for install. Done and back on the road the same day! More