Seekins Ford Lincoln
Fairbanks, AK
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109 Reviews of Seekins Ford Lincoln
We were very pleased with the experience of purchasing a new truck through Seekins. We were kept informed of the status of delivery and the salesman was great to work with. new truck through Seekins. We were kept informed of the status of delivery and the salesman was great to work with. More
I had numerous issues with seekins Ford. And it always is the service department. You have a vehicle with warranty but can never get it serviced in a timely manner had to wait a month for tr And it always is the service department. You have a vehicle with warranty but can never get it serviced in a timely manner had to wait a month for transmission issue. Get the truck there for appointment and don’t actually 4 day later, had to call them for an update, told me need a new valve body and had it instock (Monday) didn’t hear nothing from them had to call and left messages no one returned my call. Had to drive there to get an update(Frida). Apparently need an update to the computer in order to finish install but won’t take update and had to wait for Ford HQ to send a new update. Now on Monday call multiple time and no one answers the phone this has been my experience every time I call the service department. finally get them to answer and once again the new update for Ford HQ is not working and tells me it will still be a few days or more. My question when scheduled me an appointment on 15th but don’t start looking/working on it until 19th Than once they know what’s wrong stops working on it, and wait until the 23rd to work on it. Feel to me a complete incompetent service department that is not thinking of the customer and extreme lack in customer service. Also seekins ford turned off their reviews and recommendations on facebook i believe because they don’t care about their customers and want to fix the issues in their establishment. i challenge seekins ford to show they care and respond to this post. More
I walked in late on the Saturday before Fathers day looking to buy my husband a truck. While waiting on a sales associate I was browsing around the showroom floor. They had a 2023 Mach E that instant looking to buy my husband a truck. While waiting on a sales associate I was browsing around the showroom floor. They had a 2023 Mach E that instantly caught my eye. When Lauren Z came over I told her I no longer wanted a truck I wanted the Mustang. When I say Lauren made it happen, my girl made it happen. So hubby ended up with a tape measurer (it was a really tricked out gadget) and I got Krystal the Mach E beauty. More
my vehicle has been at seekins since April and after ignoring many calls, I went into the dealer to talk to someone about my vehicle only to be told "you will be lucky to get it back before the beginnin ignoring many calls, I went into the dealer to talk to someone about my vehicle only to be told "you will be lucky to get it back before the beginning of 2025". I have since tried to contact them many more time only to be told I can leave a message (to which i never get called back) or they just send me to voice mail. Seekins is the rudest, slowest and most unethical dealer I have ever had the displeasure of dealing with, More
I went in looking for a pickup. they had one I was interested in, and it was pretty straight forward. Elzie was amazing is this whole process. they had one I was interested in, and it was pretty straight forward. Elzie was amazing is this whole process. More
The staff at Seekins Ford have always treated me with respect. They listen to what my goal is when they ordering a vehicle. They ordered exactly what I have asked for. They are always very professional. respect. They listen to what my goal is when they ordering a vehicle. They ordered exactly what I have asked for. They are always very professional. The maintenance technicians have the knowledge to repair my vehicles correctly the first time. More