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Seattle Jeep

Seattle, WA

4.5
1,161 Reviews
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13733 Aurora Ave N

Seattle, WA

98133

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Showing 1,161 reviews

September 11, 2024

The Dealership is awesome. Sage is the best Service Manager. She always gives me the best service! More

by Rick Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Seattle Jeep responded

Hi Rick, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

September 07, 2024

The Service Manager James is very good at his job. His explanation of the repair process was thorough and complete. He inspires confidence and trust in your customers. More

by jeflies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Seattle Jeep responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! David Granger General Manager david@seattleautofamily.com

September 06, 2024

They get you in and out in a timely manner and always very helpful. James is a great guy and always happy to help! More

by JAYP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Seattle Jeep responded

Hello, we're happy you found our staff to be helpful during your experience here at Seattle Jeep. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

September 06, 2024

Seattle Jeep Service is exceptional. They keep me informed and answer all my questions. When my Jeep was unexpectedly brought in for service, they arranged for a loaner to keep me on the More

by DEBORAHPSALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, David Granger General Manager david@seattleautofamily.com

September 05, 2024

James provides excellent service and communication. He regularly explains my questions and the process needed for the repairs in detail. More

by cyndie.martini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Seattle Jeep responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

August 31, 2024

I have used the service department at Seattle Jeep for many years and have found that Noah went above and beyond to find parts for my 17 year old vehicle. I recently purchased a new hybrid vehicle and wi More

by tslentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Seattle Jeep responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

August 28, 2024

Heat shield on my Jeep Renegade fell off while driving. Brought my car in on a Thursday for them to fully remove/replace. I was flexible and allowed them to keep my car overnight to fix by Friday afternoon More

by JeepRen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah M.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Seattle Jeep responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. David Granger General Manager david@seattleautofamily.com

Sep 08, 2024 -

JeepRen responded

I reached out last week and have received no response. Just another poor experience with Seattle Jeep.

August 26, 2024

Everyone is so professional and respectful. They explained everything that needed doing and took care of if. Thank you for everything. More

by DFMMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Seattle Jeep responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

August 23, 2024

Noah was very knowledgeable and professional. I am confidant in Noah's work. Would recommend. More

by collin.may
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Seattle Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

August 20, 2024

Absolutely gone downhill. Not friendly, terrible communication, and astronomical pricing. Do not recommend at all. More

by preis5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliza S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Seattle Jeep responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (206) 365-3530 when you have a chance. Thank you, and we look forward to hearing from you.

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