Scranton GMC of Vernon - Service Center

Mike Conlon, Operations Director, was wonderful to work with. My new XT6 was recalled and the part needed was back ordered. He did an excellent job in overseeing the situation and providing detailed commun with. My new XT6 was recalled and the part needed was back ordered. He did an excellent job in overseeing the situation and providing detailed communication during the time that it took to resolve the issue. More

They are always great to deal with and take good care of their customers, and the work is always done right. their customers, and the work is always done right. More

Clean and modern facility. On time scheduling and service. Pleasant technician. Nice waiting room with water and coffee. On time scheduling and service. Pleasant technician. Nice waiting room with water and coffee. More

For the 1st time I felt taken by Scranton Motors. We are on our 2nd new car and have only serviced cars at Scranton but I need to pause to see if this makes sense going forward. We had an appointme We are on our 2nd new car and have only serviced cars at Scranton but I need to pause to see if this makes sense going forward. We had an appointment just for an oil change and I ended up leaving paying $485.75. I was told I needed to replace my Engine filter and Air filter and rotate tires. I only have 11,000 miles on my car. I really needed to replace filters for a hefty price? This is the first time I believe the advisor I had was more concerned with making money off me than honestly recommending what I really needed for my car. I have spent over $10,000 with Scranton with 4 vehicles and this time felt different. I felt taken advantage of. More

My Service Manager James Krause was amazing. He is very professional and knowledgeable, guiding me through what needed to be completed and what shoulkd be completed. Overall great experience. He is very professional and knowledgeable, guiding me through what needed to be completed and what shoulkd be completed. Overall great experience. More

Very helpful, knowledgeable and fast service good people to work with in and out fast thank you to work with in and out fast thank you More

Very nice and knowledgeable Understanding and very good people fixed my truck better than any other place people fixed my truck better than any other place More

organized and on time did not exceed the window ,home made cookies would of put them over the top made cookies would of put them over the top More

Never got the name of the gentlemen working with me. But I did receive excellent customer service. But I did receive excellent customer service. More

My salesman, Maurice, understood what vehicle I was looking for and did a great job finding the right one. Overall, a very good experience looking for and did a great job finding the right one. Overall, a very good experience More