Scranton GMC of Vernon - Service Center

When I called into the dealership and explained that I needed to bring my car in due to it failing state emissions testing, they were very professional over the phone and at the dealership when I brought needed to bring my car in due to it failing state emissions testing, they were very professional over the phone and at the dealership when I brought it in the next morning. Bill Delgado was very pleasant and professional. Regards, Gail MacDonald More

Great service. Still not sure why this happened. James Krause was great to work with Still not sure why this happened. James Krause was great to work with More

Everyone from the sales person to the financial manager where fantastic. The sales manager came over and introduced himself and they brought me back to the service department to introduce me to the service where fantastic. The sales manager came over and introduced himself and they brought me back to the service department to introduce me to the service department manager. Everyone was very polite and informational, it was a great experience. More

Best experience buying a vehicle. Good people, great vehicles. Worth the drive to get the service you want. Thank you! Good people, great vehicles. Worth the drive to get the service you want. Thank you! More

So far, everything has been great! They are about 25 minutes away, so not terribly convenient, but my experience so far has been good. They are about 25 minutes away, so not terribly convenient, but my experience so far has been good. More

All in all the dealership along with Frank and Robert took care of me, and that's hard to do these day's since I',m an old grumby fart. took care of me, and that's hard to do these day's since I',m an old grumby fart. More

They called me first thing in the morning for a full review of what was getting done and asked me if I needed anything else. I thought that was great. review of what was getting done and asked me if I needed anything else. I thought that was great. More

The work done on my truck was done within one hour and I was pleased with the results was pleased with the results More

When i went in I was quoted 1 price. When I rang out. It was another. And all they did was diagnosis my car. Which.. They lied and did wrong. The code my car was reading is what is wrong When I rang out. It was another. And all they did was diagnosis my car. Which.. They lied and did wrong. The code my car was reading is what is wrong with my car. I have contacted an attorney to have my $217 returned. More

In the past, I had excellent experience at this location. I bought my car in January of 2021. My car was picked up from my work location, serviced and delivered in the perfect condition. It was 5 stars se I bought my car in January of 2021. My car was picked up from my work location, serviced and delivered in the perfect condition. It was 5 stars service. Unfortunately, this service is gone. I have to bring my car in. Recently there is an excuse for my car not to be cleaned as it was promised to be serviced and the mechanics who work in my car leave dirty hands and feet prints. My service is pre-paid, but on every visit- I am being asked to pay the full amount of the service, and I have to remind the customer service about my pre paid plan. I am sad that as my car that I care do well for doesn’t receive a treatment when it was brand new. More