Scranton GMC of Vernon - Service Center

Awful customer service with kinda arrogant service manager with no regards for time or concern manager with no regards for time or concern More

The service I received was excellent! ! My car was serviced, the issue I had was addressed and the programming of my keys was done. I also had many questions answered about the EV Esca ! My car was serviced, the issue I had was addressed and the programming of my keys was done. I also had many questions answered about the EV Escalade on the showroom floor. They also addressed the questions I had about my insurance coverage. Again, I was very satisfied with my service!!! More

Scranton service department employees have all been exceptional to work with for my Cadillac CT4-V. I have been very pleased since purchasing this vehicle with Scranton. Mike was just great in helping exceptional to work with for my Cadillac CT4-V. I have been very pleased since purchasing this vehicle with Scranton. Mike was just great in helping me with my latest warranty work as well as handling my software upgrade! Thank you all! More

Polite, full explanations and expectations. The Scranton service department always provides service to meet or exceed expectations. I have no complaints at all. The Scranton service department always provides service to meet or exceed expectations. I have no complaints at all. More

Detailed service but took a long time for what was done. Wait was too long. Wait was too long. More

Very good to work with and deal with great people and service is good to and service is good to More

Frank communicated clearly. I did receive multiple confirmation reminders which was annoying. One a week out and one the night before is plenty. My car was ready and freshly was I did receive multiple confirmation reminders which was annoying. One a week out and one the night before is plenty. My car was ready and freshly washed when I arrived. The shuttle service is so helpful! More

I was extremely pleased with the service that was provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years ago and highly recommend this dealership to my friends and family. More

Great Service! Got me in and out in a reasonable time, just like they said they would. Got me in and out in a reasonable time, just like they said they would. More

Everyone I corresponded with from the Service team was very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any q very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any questions. They also ensured I was aware of the appointment with a reminder call and text. More