Scranton GMC of Vernon - Service Center

They did a great job. Made sure I understood what was being done. Thank you Made sure I understood what was being done. Thank you More

Just took delivery of our new Yukon on 3/15 and have had a great experience with sales and service. a great experience with sales and service. More

Scheduled warranty work was completed as expected. Good news, they completed an inspection and found another issue to correct under warranty later. Good news, they completed an inspection and found another issue to correct under warranty later. More

Customer service was exceptional. Frank Kern was very thorough and friendly. Thank you for your help. Frank Kern was very thorough and friendly. Thank you for your help. More

Parts for repair were on backorder and Frank kept on top of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! More

Easy to work with. Explained everything in detail. Work was done as promised and in time. Explained everything in detail. Work was done as promised and in time. More

Cooperative and professional. Took the time to locateblroblem and staff friendly. Fixing problem. Hopefully solved Took the time to locateblroblem and staff friendly. Fixing problem. Hopefully solved More

Very good service visit. My truck is running much better after the service and the estimate for the work was completely accurate with the final cost. My truck is running much better after the service and the estimate for the work was completely accurate with the final cost. More

Spent over $400 on a diagnostic that I was told would apply towards repair, that did not happen since i didn’t let them do the entire job, also a week later when i was getting a repair I was notified of apply towards repair, that did not happen since i didn’t let them do the entire job, also a week later when i was getting a repair I was notified of broken parts that needed to be replaced and when I mentioned they just did a diagnostic how was this missed I was told that “ yeah man, that’s my fault, my bad about that “. Not interested in being taken advantage of anymore More

Wonderful sales and service! Good communication and delivery. Always a pleasure doing business with Scranton. Thanks Good communication and delivery. Always a pleasure doing business with Scranton. Thanks More