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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,015 Reviews

2,015 Reviews of Scranton GMC of Vernon - Service Center

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May 02, 2025

Detailed service but took a long time for what was done. Wait was too long. More

by Jcu59
Recommend Dealer
Yes
May 02, 2025

Polite, full explanations and expectations. The Scranton service department always provides service to meet or exceed expectations. I have no complaints at all. More

by Jcu59
Recommend Dealer
Yes
May 01, 2025

Very good to work with and deal with great people and service is good to More

by josephlatulippe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Meriwether
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Frank communicated clearly. I did receive multiple confirmation reminders which was annoying. One a week out and one the night before is plenty. My car was ready and freshly was More

by krboushee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

I was extremely pleased with the service that was provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years More

by Priscilla Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Great Service! Got me in and out in a reasonable time, just like they said they would. More

by jsartori1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Everyone I corresponded with from the Service team was very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any q More

by npetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Did a nice job identifying an issue covered under warranty, got the parts quickly, repairs done in timely fashion. More

by DaveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Prompt and professional service. Was greeted immediately when entering garage, the staff tended to the vehicle as if it were their own. Protection was applied to the interior, fluids More

by lmelilloiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great work, great people. . Awesome customer service. Been going there for awhile and I'll choose no other place More

by Technologist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.