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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
1,955 Reviews

1,955 Reviews of Scranton GMC of Vernon - Service Center

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November 30, 2023

Excellent with time sensitivity. Welcoming and cooperative. Good Lounge,waiting area. with Koffee. ?? High five to Jeff B. In service ?? More

by Chirosenderovic
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka, Jeff Borovicka
November 29, 2023

I got 2022 1500 pickup truck in October of 2023 for 48k. Truck needs some part and promised to take care in a week. It’s been over 30 days. Engine service light is on with numbers of other issues. Servi More

by shahzad786p
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Carlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Easy to schedule service. Knowledgeable service technicians. Service is timely and technician keeps you informed of any issues they discover during services. More

by RODG1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Rustic
November 23, 2023

Frank was highly professional and highly helpful and knowledgeable. Give this man a raise and promotion. More

by justin.boykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Great service! ! The communication is great! The people also make you feel welcomed and appreciated! More

by walsh8118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Great on the diagnostic but I've been waiting 3 weeks for the actual repair. More

by CMCARPENTERFR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Scranton GMC of Vernon responded

Good Morning, I believe that someone from the service department has already reached out to you regarding the repair, but if that is not the case, or if you need additional assistance, please reply back to this review so we can get you the help you need. Thanks and have a great day!

November 19, 2023

Great service and great communication while working to fix a factory defect. They kept me in the loop the entire time. More

by chenierjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Rustic
November 19, 2023

The dealership is polite, courteous, and offers nice work. it is nice to work with them. More

by MOOMBATWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

They were very professional, polite and efficient. We were very happy with going here. Thanks More

by PEGNBOBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Quick, easy, straightforward, and no surprises. Love the free wash. Staff are always friendly and professional. More

by carl.boyer.biz
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
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