Scranton GMC of Vernon - Service Center

There was a damage of the panels of the side door. The warranty covered the damage. When I called the dealership, I was connected with Frank and Tyler who took care of ordering the parts and schedul The warranty covered the damage. When I called the dealership, I was connected with Frank and Tyler who took care of ordering the parts and scheduling the service. The service went smoothly, and my car looked like brand new when I picked it up. It was beautifully cleaned inside and outside. Thank you, Cadilac Family for 5-star service. More

Service desk personnel are professional and helpful with current and ongoing technical issues. Frank and James kept me informed each time I've brought my truck [2023 Denali] in for service and the recent GM current and ongoing technical issues. Frank and James kept me informed each time I've brought my truck [2023 Denali] in for service and the recent GMC software recall. Additionally, Scranton's service department personnel have continued to work with me regarding the resolution of the radio/google problems - which is frustrating to a long time GMC owner. More

Friendly, knowledgeable and good service which was done in a timely manner even though they were extremely busy! in a timely manner even though they were extremely busy! More

Service was quick, thorough. I appreciated the vacuum and cleaning. Only thing was that I forgot to bring my coupons and they only took off $10.00, but that's ok. I was happy wit I appreciated the vacuum and cleaning. Only thing was that I forgot to bring my coupons and they only took off $10.00, but that's ok. I was happy with the service and Frank was super. More

High end dealership that has a great service department with technician's that know what they are doing. with technician's that know what they are doing. More

People were friendly and the service was quick. Nothing more to add but I need to clear this section Nothing more to add but I need to clear this section More

Service was good but they forgot to reset the oil warning and didn’t change the sticker. and didn’t change the sticker. More

I recently purchased a Silverado with 28,000 Miles . The night I picked up the truck I pulled in and didn't see the truck up front only to find it all detailed with a big red bow on it in the showroom. The night I picked up the truck I pulled in and didn't see the truck up front only to find it all detailed with a big red bow on it in the showroom. I have bought new vehicles in the past and not recieved this kind of treatment.Kayla was awesome to deal with she took time with me to sinc up my phone and explain all the features of the truck she was great 👍 More

They are always great to deal with and take good care of their customers, and the work is always done right. their customers, and the work is always done right. More

Clear expectations, reasonably priced, delivered on exactly what was expected. Thank you for servicing my Escalade! exactly what was expected. Thank you for servicing my Escalade! More