Scranton GMC of Vernon - Service Center

Wonderful sales and service! Good communication and delivery. Always a pleasure doing business with Scranton. Thanks Good communication and delivery. Always a pleasure doing business with Scranton. Thanks More

Service tech replace headlight when I went to pick up my truck the headlights were not aligned brought my truck back 2 more times before they got it right, that took a week 2) At the same time I ask for truck the headlights were not aligned brought my truck back 2 more times before they got it right, that took a week 2) At the same time I ask for an alignment for my truck after the 4th time of it not being a aligned, I took the Tech for a ride to show him the alignment issue he took it back for 2 more days and still not fixed, I email management only got a response from the service manager, really did nothing to help fix my trucks alignment More

Printer down no copy of purchase and work performed! Took a long time to attach four wheel locks. 8am scheduled appointment, 9:37 done. Took a long time to attach four wheel locks. 8am scheduled appointment, 9:37 done. More

Lack of communication and quoted one price then charged another. Many days to complete service another. Many days to complete service More

Service was great! Will definitely go back to have my truck serviced again The timing worked for my schedule Will definitely go back to have my truck serviced again The timing worked for my schedule More

A good dealership. Service advisor Frank kept me updated, explained areas the tech found that needed attention and the quote for said was to the penny(minus tax. I do s Service advisor Frank kept me updated, explained areas the tech found that needed attention and the quote for said was to the penny(minus tax. I do suggest people looking for a vehicle to check out Scranton in Vernon, Ct. More

They were awesome, respectful and honest I will be back again. They did a great job again. They did a great job More

When I called into the dealership and explained that I needed to bring my car in due to it failing state emissions testing, they were very professional over the phone and at the dealership when I brought needed to bring my car in due to it failing state emissions testing, they were very professional over the phone and at the dealership when I brought it in the next morning. Bill Delgado was very pleasant and professional. Regards, Gail MacDonald More

Great service. Still not sure why this happened. James Krause was great to work with Still not sure why this happened. James Krause was great to work with More

Everyone from the sales person to the financial manager where fantastic. The sales manager came over and introduced himself and they brought me back to the service department to introduce me to the service where fantastic. The sales manager came over and introduced himself and they brought me back to the service department to introduce me to the service department manager. Everyone was very polite and informational, it was a great experience. More