Scranton GMC of Vernon - Service Center

Her sound from the left rear didn’t sound good. I checked it out could find nothing called the dealer. They put it up on a lift after taking it for a ride found a nail that protruding through the l I checked it out could find nothing called the dealer. They put it up on a lift after taking it for a ride found a nail that protruding through the liner above the left your tire. Replaced the liner and sent me on my way. Excellent service. More

James and Brendan were OUTSTANDING! !! Very helpful and stayed in communication with my vehicle at all times. Would def go back even being an hour away just from the customer service ski !! Very helpful and stayed in communication with my vehicle at all times. Would def go back even being an hour away just from the customer service skills they gave me!!!! More

The entire team is always so friendly and focused on making my service visit a pleasant experience. making my service visit a pleasant experience. More

Staff were very competent and quickly resolved my service issue. Friendly too. I was thoroughly satisfied. A good experience. issue. Friendly too. I was thoroughly satisfied. A good experience. More

Overall everyone was very courteous. And helpful. I have bought previous vehicles with the dealership. And helpful. I have bought previous vehicles with the dealership. More

Best dealership I have ever dealt with service and sales go past any standard out there keep up the great work go past any standard out there keep up the great work More

Excellent service. Timely in and out for oil change and tire rotation. Service manager also was taking care of an issue that was needdd. Timely in and out for oil change and tire rotation. Service manager also was taking care of an issue that was needdd. More

Awful customer service with kinda arrogant service manager with no regards for time or concern manager with no regards for time or concern More

The service I received was excellent! ! My car was serviced, the issue I had was addressed and the programming of my keys was done. I also had many questions answered about the EV Esca ! My car was serviced, the issue I had was addressed and the programming of my keys was done. I also had many questions answered about the EV Escalade on the showroom floor. They also addressed the questions I had about my insurance coverage. Again, I was very satisfied with my service!!! More

Scranton service department employees have all been exceptional to work with for my Cadillac CT4-V. I have been very pleased since purchasing this vehicle with Scranton. Mike was just great in helping exceptional to work with for my Cadillac CT4-V. I have been very pleased since purchasing this vehicle with Scranton. Mike was just great in helping me with my latest warranty work as well as handling my software upgrade! Thank you all! More