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Scranton GMC of Vernon

Vernon, CT

4.5
2,916 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,916 reviews

July 30, 2024

Too much diagnostics . Too high priced. Minor damage not reported to owner. Job not finished. More

by CALLMEPITA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Kern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Scranton GMC of Vernon responded

We would very much like the opportunity to look further into what happened during your recent visit. However, we are unable to pull up your records with only your screen name. If you would like to discuss this further, please reach out to our Service Director, Mike Conlon or our General Manager, Todd Meriwether. Thank you for the feedback and we hope to hear from you. Have a great night.

July 28, 2024

Great,great service but took too long for a lof and rotation but great service! More

by gregfor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Fixed my vehicle quickly and kept me informed of everything. As well as accommodating my requests. More

by lcammilleri89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

James was a pleasure to work with. The whole purchase experience was quick and painless. I would highly recommend Scranton motors. More

by dennis96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

This dealership is worth the 1 hour ride! Very friendly and professional staff in both sales & service. More

by photo.arts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2024

Great service once again. Had an unexpected problem with my car which was promptly taken care of. More

by rakennedy52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Frank Kern is a great service advisor. I won't go to anyone else. The service department is always straight forward with any work I need done. More

by DARREN.OLDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

I had no trouble or noise with my brake before going in to get my oil changed. They recommended I get my brakes changed. I told them I would wait and now I am hearing a grinding noise when I press on my br More

by mcwilliams1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Delgado
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

One of the deliverables on my Hummer EV3X pickup was overlooked. I had paid for vin etching of the glass. The service department discussed the placement of the etching with me so that I would be satisfi More

by brucebernstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Very satisfied with the service & professionalism. ...car was spotless inside & out after the service. Beverly @ Scrantan Motors Vernon CT is a valuable employee!!!! More

by GKLEMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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