Scranton GMC of Vernon

Maurice was very accommodating to my schedule and made my experience very enjoyable. Thanks for working with me experience very enjoyable. Thanks for working with me More

The repairs required an additional day do to your staff not having experience with low beam headlight problems. I am not sure if the problem is resolved do to an absence of adjustment to correct the conce not having experience with low beam headlight problems. I am not sure if the problem is resolved do to an absence of adjustment to correct the concern. Your shop supervisor made an adjustment and advised me to see if the adjustment resolved the light pointing to the left. Your staff keep me advised as to the progress and were very polite. More

I have debated whether or not to write a candid review of my recent service experience and to continue utilizing Scranton for service on my vehicles. I should note at the onset that my displeasure is not di my recent service experience and to continue utilizing Scranton for service on my vehicles. I should note at the onset that my displeasure is not directed at my service technician (Bill) who was cordial, professional and responsive. My issue was the amount I was charged for a very simple accessory (sequential taillight strip) installation. I have witnessed that installation previously at a Chevrolet dealership and know precisely what is involved. To charge almost $300 for that is very excessive. Consider, that Scranton already had my Colorado for a warranty issue (Gas door) and at least one recall issue. Also, I had already paid for the taillight lighting strip some time ago. I understand that “service” is a substantial part of a dealership’s revenue, but to charge that amount, while you already had the vehicle for several hours for the aforementioned (warranty-gas door and recall issues) is simply gouging. More

The entire team was very helpful and informative, especially Maurice in sales. Thanks again to all! especially Maurice in sales. Thanks again to all! More

If I could give this dealership a negative rating I would. Absolutely horrible service Rob the service manager was completely inappropriate. The same issue not fixed multiple times there honestly, I wo would. Absolutely horrible service Rob the service manager was completely inappropriate. The same issue not fixed multiple times there honestly, I would avoid this dealership at all costs. I launchd a formal complaint against them with GMC. Take your business elsewhere More

The service at Scranton is good. I just wish it was a little faster or if it’s gonna take more than two hours inform me. I just wish it was a little faster or if it’s gonna take more than two hours inform me. More

On point with there pricing estimate. Very friendly and accommodating. Awesome service. Work done in a timely manner Very friendly and accommodating. Awesome service. Work done in a timely manner More

Thank you so much to all guys to help me enjoy this beautiful car. I recommended yo guys beautiful car. I recommended yo guys More

Frank was great to work with, nice job. And everything went as expected. Will return And everything went as expected. Will return More

Angelo and the sales manager went above and beyond for me to get me into a vehicle that I was looking for for a few months now. Not only did they get me e great deal on the vehicle, I ended up taking it hom to get me into a vehicle that I was looking for for a few months now. Not only did they get me e great deal on the vehicle, I ended up taking it home registered that same day. Great experience all around!! More