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Scranton GMC of Vernon

Vernon, CT

Overview
Employees
Reviews
Vehicles
4.5
2,880 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,880 reviews

February 04, 2024

Fast service fixed problem first time . .Kevin the tech was great to deal with ,will definitely recommend this dealer More

by S.NEBORSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka
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February 03, 2024

Wonderful Love my car always have good service No No No more No more words More

by IRMIS
Recommend Dealer
Yes
Employees Worked With
Eve Woods
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February 03, 2024

Finally resolved an electrical bug that existed from vehicle delivery so I'm happy! Hope the AT4X is problem free! More

by patchesew
Recommend Dealer
Yes
Employees Worked With
Billy in the service department
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February 01, 2024

Billy was very helpful with the service of my car and staying on top of the service needed. More

by 12amy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2024

Good Good good good Eleven more words that's all u get 4 more words that does it More

by mg130
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka, Jeff Borovicka
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January 31, 2024

The whole experience was great. Jeff Mancuso was extremely helpful, knowledgeable and personable. He made me feel very comfortable and I knew I was in the right hands in the right p More

by pjrat52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mancuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2024

Best experience ever! Everything was great! I would highly recommend this dealer to anyone interested in a new vehicle. More

by vdennis13
Recommend Dealer
Yes
Employees Worked With
David Zhilyaev
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January 30, 2024

Courteous and on point. Friendly, helpful paid attention to my needs, plus recommended tire rotation which I wasn't going to get because of time constraints. More

by COLLINS
Recommend Dealer
Yes
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January 29, 2024

Every thing was fine good service would definetly recommend Every thing was fine good service would definetly recommend More

by Exteriorassociates
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
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January 26, 2024

Not willing to own up to issues they created on my vehicle when they serviced it. Avoid More

by joemarinaccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Borovicka
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Jan 26, 2024 -

Scranton GMC of Vernon responded

Hi Joe, I spoke to the service director regarding your feedback. Unfortunately, since your recent visit was the first time we've serviced your vehicle, we can't say for certain what underlying condition was the cause of your transmission pump issue, or when and how it occurred. I know that you declined to have us complete the repair and the discount we offered, but if anything changes, we are still more than happy to help. Please reach out if you have any questions or would like to discuss further. Thank you for the feedback and have a nice weekend.

Jan 26, 2024 -

joemarinaccio responded

Just a bit odd and very coincidental that you performed the 90k recommended maintenance on my vehicle that included transmission maintenance to only have it be returned to me with stuttering and jumping issues. Never was an issue before and you insinuating otherwise calls into question what really occurred. I am going to have it diagnosed and have the root cause identified. I know will know more about this issue soon and I’ll be sure to be in touch. You have a great weekend!

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