Back

Scranton GMC of Vernon

Vernon, CT

4.5
2,931 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
Contact Dealership

777 Talcottville Rd

Vernon, CT

06066

Directions

By Type

Showing 2,931 reviews

June 27, 2024

Quick and attentive. I was given all the information that I needed, in a timely manner. Vast was washed and vacuumed upon leaving. More

by selah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

James and the service team Frank and Beverly are great at taking care of us. More

by Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Bill in service excellent in explaining what work and price and great service wait tine More

by Fern_darling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Very friendly staff right from when I pulled into the service bay until my service was completed. More

by robingauthier09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Nice job but had to go back so they could fix something they didn’t plug in when they did my recall More

by Kirk bolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Helpful and cared about taking care of my car and my issues. Even with a schedule issues he went above and beyond More

by atsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

was not explained until after I rented a vehicle and drop off mine that this was a preliminary visit and my vehicle would need to come back More

by btoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not remember
Jun 11, 2024 -

Scranton GMC of Vernon responded

Good Afternoon, We apologize for the confusion and inconvenience caused by your recent visit to our service department. We are very sorry that it was not explicitly communicated to you beforehand that the visit was preliminary and that your vehicle would need to return. To avoid any potential misunderstandings in the future, we have discussed your feedback with the entire service team and reiterated the importance of clear communication with our customers regarding our process. We value your business and appreciate you for taking the time to provide your feedback so that we can learn from situations like these. If you have any additional concerns or questions, please don't hesitate to reach out . Thank you for your understanding and we hope to have the chance to serve you better in the future. Take care and have a wonderful evening.

June 04, 2024

Frank in service has been dealing with my car since I bought it over a year ago. He is great More

by Dabwilldoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I thought the dealership did great, they listened to my concerns and were able to get me into a truck while they had mine. They would’ve had 5 stars but a female employee consistently showed attitude about More

by BRANDONTIERNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Had a reoccurring problem that they fixed. They are great people to work with. Kept me updated and returned my calls. More

by KRAJEWSKISTANLEY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
10
...