Scott Honda of West Chester - Service Center

My interaction with Elmore Smith "Smitty" was unpleasant and a complete waste of time. He refused to give me an estimate for body damage after showing up with an appointment because he needs to take apart t and a complete waste of time. He refused to give me an estimate for body damage after showing up with an appointment because he needs to take apart the car in order to "accurately" assess it. He wanted to leave my car and "trust him" to deal with the insurance company. Auto dealers are not known to be reputable but the body shops take those reputations and drag in the sewer. The dealership acts like they are the only dealers in the area. More

Vaughn of Scott Honda did a very professional job of keeping me totally informed during my visit for inspection. Extremely satisfied. keeping me totally informed during my visit for inspection. Extremely satisfied. More

Honesty, promp,competent,flexible -have done automotive business within for over thirty years. Have purchased over ten Hondas from them. Expect to work with them on my next purchase business within for over thirty years. Have purchased over ten Hondas from them. Expect to work with them on my next purchase More

I was provided with excellent courteous service. Vaughn was very professional and pleasant. I appreciated the courtesy ride to work. Vaughn was very professional and pleasant. I appreciated the courtesy ride to work. More

Scott Honda offers such a smooth, efficient, pleasant service experience. My service rep Matt was amazing - friendly, clear communicator, and helpful advisor on options. service experience. My service rep Matt was amazing - friendly, clear communicator, and helpful advisor on options. More

I've serviced my Honda vehicles at Scott Honda for many years. I appreciate that the service advisors take time to explain each line item upfront and answer any questions. There are several spacious years. I appreciate that the service advisors take time to explain each line item upfront and answer any questions. There are several spacious waiting areas and a cafe for people to hang out or work while their vehicles are being worked on. More

This was service due to a recall. The appointment was easy to make and the service people handled it with exceptional competence. Completing the task in a reasonable timeframe. The appointment was easy to make and the service people handled it with exceptional competence. Completing the task in a reasonable timeframe. More

Always been happy with the service and this time was different. Facility is pleasant and staff are very attentive. different. Facility is pleasant and staff are very attentive. More

No problems and Matt was very good to work with explained everything and the work was done right explained everything and the work was done right More