Shiva Lawton

Over the past 14 years, I have had excellent service from Scott Honda for my two Honda vehicles. Earlier this week I took a 2012 Honda CRV in, thinking that the engine work would take several days. On 5 pm m Scott Honda for my two Honda vehicles. Earlier this week I took a 2012 Honda CRV in, thinking that the engine work would take several days. On 5 pm my phone rang and they said it was done in one day and the price was exactly what they estimated. When I arrived I found they had forgotten to do the final oil change. They did the oil change while I waited and would not let me pay for it. I was shocked! I attribute this miracle to Shiva Lawton who is one of their friendly and amazing service advisors. More

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If it were possible to give Shiva Lawton more than five stars, I would! She is a phenomenal Scott Honda team member. Shiva not only represents Scott Honda well, but her technical understanding of cars is s stars, I would! She is a phenomenal Scott Honda team member. Shiva not only represents Scott Honda well, but her technical understanding of cars is something I get really (!) excited about, particularly in light of my most recent Scott Honda experience. Shiva navigated my older model Honda Civic through a maze of analyses. Working closely with the technicians over a period of thirteen days, she not only oversaw the repairs, but Shiva continued to keep me well informed throughout the repair process. I credit Shiva and her team with excellence that is so difficult to come by in today’s marketplace. I continue to drive my car which went through a final twenty-mile road test by the technician before the car was returned to me for my continued safe driving. More

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I have leased 3 cars from Scott Honda and my third, I decided to buy out. I love everyone I have worked with over the past 10 years. The advisors in service are especially helpful! Most recently Shiva wa decided to buy out. I love everyone I have worked with over the past 10 years. The advisors in service are especially helpful! Most recently Shiva was my service advisor and she was excellent at breaking down the work I needed to do vs one or two things that could wait due to my budget. More

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Allen Ma was extremely helpful, informative, communicative, and courteous. He did everything he promised to do, and more. communicative, and courteous. He did everything he promised to do, and more. More

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Very efficient ( runs on time for appointments ) , staff is friendly and knowledgeable . Waiting area is roomy 8 comfortable with free coffee. Shiva was awesome in explaining work done on my car and upcomin is friendly and knowledgeable . Waiting area is roomy 8 comfortable with free coffee. Shiva was awesome in explaining work done on my car and upcoming maintenance. Overall, great dealership ! More

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I have purchased at least 5 vehicles from Scott Honda over the years. They are the best team I have ever dealt with over 50 years of car buying. I highly recommend Scott Honda for both new and used car s over the years. They are the best team I have ever dealt with over 50 years of car buying. I highly recommend Scott Honda for both new and used car sales. More

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Scott Honda always provides excellent service. The service was completely quickly. I really like how the service advisor keeps you updated about your service. The service was completely quickly. I really like how the service advisor keeps you updated about your service. More

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Brought my car in for service. The check in process was fast and easy. Scott Honda had all the needed information. The waiting area is comfortable and coffee was available for all The check in process was fast and easy. Scott Honda had all the needed information. The waiting area is comfortable and coffee was available for all. Service was done promptly. I dealt with Shiva who was very professional. More

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Always attentive to the needs of my vehicle and Shiva was excellent! Professional, caring and helpful. excellent! Professional, caring and helpful. More

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Another delightful service experience with Shiva. She always takes the time to thoroughly explain the work required, provides me with an accurate quote, and stays in touch throughout the service proc She always takes the time to thoroughly explain the work required, provides me with an accurate quote, and stays in touch throughout the service process. She’s incredibly personable and professional. Her final words to me were, “Give me a call next time you have a service need.” I left feeling truly appreciated. This level of service and attention justifies a higher service cost, as I know I’m receiving quality service from quality people. It’s worth it. More

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