Service Advisor, Nick Hinton did a great job informing me
of what needed to be completed for my inspection. Colin Taylor sent a video which I thought was so great because he showed me areas of concern. The t
of what needed to be completed for my inspection. Colin Taylor sent a video which I thought was so great because he showed me areas of concern. The team did a fantastic job and the price was reasonable and I received a discount! Thank You!!
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by fasylvestri
Service Price Transparency
Mar 30, 2026 -
Scott Honda of West Chester responded
Thank you for sharing your positive experience! We're delighted to hear that Nick Hinton provided excellent service and Colin Taylor's video was helpful in highlighting areas of concern. We appreciate your recognition of the team's fantastic job and that you found the price reasonable with the discount. We value your business!
Very pleased with the interaction and helpfullness that I
experienced over these last few days. Everyone was most helpful.
experienced over these last few days. Everyone was most helpful.
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by maryannaltland
Other Employees Tagged:
Allen Ma
, Laura Todaro
Nov 26, 2025 -
Scott Honda of West Chester responded
Thanks, maryannaltland, for taking the time to leave this review! We’re thrilled to hear about your positive experience. We value your opinion and stars.
I went to this dealership only for 2 recalls of my car.
After waiting longer time than expected for the service to complete, at the end I was informed that they also did oil & filter change (oil life was 2
After waiting longer time than expected for the service to complete, at the end I was informed that they also did oil & filter change (oil life was 20% so no alert yet from maintenance minder) I understand the cost was covered by Honda maintenance pass but the service advisor should have confirmed with customer before commencing these additional services that customer didn’t ask.
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by Bryan
Service Price Transparency
Mar 03, 2025 -
Scott Honda of West Chester responded
Not the impression we'd hope to leave you with, Bryan. We will be looking into your concern, for certain.
I moved to the area about a year ago, and "found" Scott
Honda of West Chester. I have been extremely happy not only with the service I have received but also with the people who work there. Joe greeted me
Honda of West Chester. I have been extremely happy not only with the service I have received but also with the people who work there. Joe greeted me at the gate, Nick was efficient and a special shout out to John Rooney....who goes above and beyond.
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by shelly68
Other Employees Tagged:
John Rooney
Dec 13, 2024 -
Scott Honda of West Chester responded
It's wonderful to hear that you're thrilled, Shelly. Your 5-star opinion means a lot to us. We appreciate you sharing that we met your high marks on friendliness, teamwork, and attentive customer care. We’re all celebrating your feedback.
I purchased my Honda Accord in 2010 and still visit for
excellent service! Thank you!
excellent service! Thank you!
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by Marsha
Sep 25, 2024 -
Scott Honda of West Chester responded
We're grateful to learn that we are your trusted service team. What a terrific 5-star compliment. We value you, Marsha. We'll continue to earn those stars by giving you our very best.
Good service, They had my car for few days and gave me a
rental free of charge which was helpful
rental free of charge which was helpful
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by jenkinscecilia14
Service Price Transparency
Sep 17, 2024 -
Scott Honda of West Chester responded
Your car makes your life work— we know it, so our benchmark is 5-star service. And when we care for your car, it’s us taking good care of YOU! Thanks, Jenkinscecilia14, for your trust.
Another totally satisfactory service visit.
Nick H got everything right, the shuttle was timely and the charges were fair. Thanks, Scott Guys.
Nick H got everything right, the shuttle was timely and the charges were fair. Thanks, Scott Guys.
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by james.malin
Service Price Transparency
Aug 14, 2024 -
Scott Honda of West Chester responded
Thank you for taking the time to leave Scott Honda a 5-star review! Nick and our whole team appreciate your stars.
The dealership is clean and the service advisor that
helped me is polite and efficient
helped me is polite and efficient
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by Tess
Service Price Transparency
May 09, 2024 -
Scott Honda of West Chester responded
Your 5 stars are a huge deal to us, Tess. We appreciate you!
Nick was a pleasure to work with during the service.
Scott Honda Service Dept. has had several excellent advisors in the past, and I hope the new advisors maintain the same quality of service. Thank y
Scott Honda Service Dept. has had several excellent advisors in the past, and I hope the new advisors maintain the same quality of service. Thank you.
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by mcgrailfp
Service Price Transparency
Mar 03, 2024 -
Scott Honda of West Chester responded
We're thrilled to earn your 5-star compliment again and are honored to be your trusted service team. Our newest advisors will receive the same coaching to ensure our highest level of customer care. They are a dedicated group and we're thrilled they joined our team to assume the role of others who've moved up in our organization. We are grateful for your continued recommendation and welcome your honest feedback ALWAYS so that we keep your high opinion. We value you!
Fast efficient service.
Great communication. Nick was great! All work was described fully to me.
Great communication. Nick was great! All work was described fully to me.
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by l18pacav
Service Price Transparency
Mar 03, 2024 -
Scott Honda of West Chester responded
We agree that fast, efficient, and transparent are the basics of good service, yet our goal is 5-star customer care. We are thrilled to meet your expectations and appreciate you sharing your positive experience. Thanks for letting us know that we earned your high opinion. We're delighted that Nick's efforts earned our team more stars. We value your recommendation.