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Scott Honda of West Chester

West Chester, PA

4.8
3,635 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,635 reviews

March 03, 2025

I was very delighted with my recent service at Scott Honda. My advisor Vaughn Reese exhibited friendliness, expertise, and ensured my comfort throughout the entire visit. I was impressed by his professi More

by keirstin19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Scott Honda of West Chester responded

This team gives our best to our customers and each other at Scott Honda, and Vaughn is the finest example of our professionalism and friendliness. It's fantastic to know you felt it. Thanks for the 5-star recommendation, Keirstin19. We value your high opinion.

March 01, 2025

I went to this dealership only for 2 recalls of my car. After waiting longer time than expected for the service to complete, at the end I was informed that they also did oil & filter change (oil life was 2 More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Huntoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Scott Honda of West Chester responded

Not the impression we'd hope to leave you with, Bryan. We will be looking into your concern, for certain.

February 27, 2025

Aaron was so helpful! He walked me through the whole process of buying my new car and made it so easy. He was so helpful showing me al the features of my new CR-V. A+ for More

by Patingles1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Scott Honda of West Chester responded

We're celebrating your compliment. Thanks for putting the spotlight on Aaron. He is dedicated, professional, and motivated by our high standards for customer care. We value your stars.

February 27, 2025

Aaron was fantastic in helping us with our car search. He took the time to show us multiple options, thoroughly explained the features of each, and answered all of our questions. His knowledge and patienc More

by kel1891
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace DePedro
Feb 28, 2025 -

Scott Honda of West Chester responded

We have your best interest at heart because your trust means everything to our team. Thanks for sharing your experience with Aaron. He is dedicated, professional, and motivated by high standards for customer care. Aaron is a tremendous resource for exploring options and walking alongside you to give personal attention as you make your purchase decision. He cares and we're glad you felt it. We value your stars.

February 27, 2025

A huge thanks to Aaron for his excellent assistance while we were looking for a car. He was incredibly knowledgeable, patient, and willing to provide all the information we needed without any rush. His helpf More

by kel1891
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace DePedro
Feb 28, 2025 -

Scott Honda of West Chester responded

We're incredibly grateful you took the time to share your story. We put our hearts into customer service, and it's exciting to know that you felt it every step of your decision-making. We're all celebrating your compliments. This review lets us know that we hit our mark for offering you an exceptional experience.

February 25, 2025

Recently we were in for our yearly car inspection and emissions test. Our advisor, William Dennis was knowledgeable, helpful and professional. One of the best and was caring and thoughtful. He took time More

by Bought Hondas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Scott Honda of West Chester responded

Thoughtful, reliable, and trustworthy is the reputation we work for, which means giving clear explanations. We're excited to have your confidence, and we'll work hard to keep that trust by doing what is right for you and your car.

February 20, 2025

Matt provides outstanding service in the express lube department . Highly recommend as well at the whole dealership More

by Joefishon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Trostle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooklynne Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Scott Honda of West Chester responded

Thanks for choosing our service team, Joefishon. It's a big deal to us to gain your confidence. And we appreciate your 5-star feedback.

February 01, 2025

Darren was exelent! He was patient and answer all my questions and concerns without hesitation. More

by ruthymimi72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Brown, Melissa Manganello
Feb 03, 2025 -

Scott Honda of West Chester responded

It's super to know that Darren earned your high marks, and met our team expectations for customer care.

January 31, 2025

Darren was absolutely amazing to work with! Not only is he friendly and professional, but he went above and beyond to make sure we were happy with our purchase. The entire Scott Honda team work More

by Sarah Bordas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hrehocik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Jan 31, 2025 -

Scott Honda of West Chester responded

Congratulations on your brand-new Honda! Fantastic choice, Sarah, and it is so wonderful to learn that your experience with Darren has earned our team your 5 stars. Enjoy the road ahead in that gorgeous car, and we look forward to welcoming you at our service center when the time is right for regular care.

January 31, 2025

Extremely helped with explaining and helping me understand the car. He was amazing with helping. More

by evelynbarnett06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Brown
Jan 31, 2025 -

Scott Honda of West Chester responded

Darren will be complimented to know that his personal attention earned your high regard. He earns our team a lot of stars, so we will join you in celebrating him!