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Scott Honda of West Chester
West Chester, PA
3,618 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest.
Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy.
Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,618 reviews
November 08, 2023
Always have an excellent experience at Scott Honda. And Shiva was so helpful and very caring. The car work was done and the care was washed. My friend asked whether it was brand new. It was so great ha And Shiva was so helpful and very caring. The car work was done and the care was washed. My friend asked whether it was brand new. It was so great having a loaner for the day. I will most definitely go back to Scott Honda. More
by dgeorge452
Employees Worked With
November 07, 2023
This is the BEST place I have ever bought a car. NO PRESSURE they make you feel at ease They offer you different options and YOU choose what you want. GOOD people to deal with . NO PRESSURE they make you feel at ease They offer you different options and YOU choose what you want. GOOD people to deal with . More
by srbb4650
Employees Worked With
Andrew Scott
October 30, 2023
Absolutely love Scott Honda. I have leased 3 cars from them. Service department is always excellent! Special shout out to Jon B. for going the extra mile today, as I’m 36 weeks p I have leased 3 cars from them. Service department is always excellent! Special shout out to Jon B. for going the extra mile today, as I’m 36 weeks pregnant and need my car to be extra ready. More
by NancyA
October 22, 2023
Ok, so I was not thrilled about having to buy a car in this economy but Andrew and the team made my day fast, honest and fun...surprisingly! You have a loyal customer and friend. MANY THANKS!!! this economy but Andrew and the team made my day fast, honest and fun...surprisingly! You have a loyal customer and friend. MANY THANKS!!! More
by renee.coddington
Employees Worked With
Andrew Scott
October 12, 2023
The staff that work at this dealership are always so friendly and make everything easy! Very good customer service. friendly and make everything easy! Very good customer service. More
by Abby Gerber
September 29, 2023
Where to begin… I experienced a traumatic car accident only days ago, and needed to purchase a new vehicle asap. Andrew from Scott Select made this entire process as stress free as possible. He tailored t only days ago, and needed to purchase a new vehicle asap. Andrew from Scott Select made this entire process as stress free as possible. He tailored to my every need, and made me feel appreciated as a new buyer. Andrew was always available to me, and made sure I felt 100% comfortable and confident before purchasing my car. Anthony in finance was also extremely helpful to me; he made sure I understood exactly each aspect of the car and the payment process. The entire staff was considerate, professional, and patient with me from start to finish of my car-buying journey. The car I purchased is absolutely perfect, and I am so excited to have a safe, reliable vehicle for many years to come. I am beyond pleased with my experience, and will be recommending Scott Select to everyone I know. This is the best place to do business! More
by Hannah L.
Employees Worked With
Anthony Bruenderman, Andrew Scott
September 25, 2023
Great customer service from the reps. Decent, but not perfect work. Disappointing conflict resolution. Let me start off with a positive. I came here on 8/23 to fix my AC that went out Decent, but not perfect work. Disappointing conflict resolution. Let me start off with a positive. I came here on 8/23 to fix my AC that went out. Every single person I met was polite and patient. Grade A customer service from 4 gentlemen (two of which were named Matt). I left pretty satisfied and happy my car AC was working again. That is where the positives end. After arriving home I notice panel gaps on the right side of my bumper. Not a big deal. I send them some pictures immediately. Then I call back and schedule to come back in to get it fixed. I get scheduled for a week and a half later on 9/2. After coming in and waiting a while they tell me that the bumper is misaligned because some work was done prior to them fixing the AC that kept them from aligning the bumper properly. Whether this is true or not, I have no idea. But it does beg the questions shouldn't my car be returned to me in the same state it was in before I handed it to you? The bumper wasn't misaligned before the AC work. More importantly, if you knew the bumper wasn't reattached properly, why not say something there and then? After some back and forth about it with a rep I decided to escalate the issue. I go home and compose an email to send to multiple managers at the service center. On 9/29 I get a phone call from another Manager, Anthony Tracey. Immediately, Anthony's tone is that he's annoyed. He says that he's received my email and that I should make an appointment with the body shop to get the bumper fixed. I immediately decline because the implication is I will have to pay for it. Anthony goes on to mention that the damage may have been done prior to my first visit. I know that they have documentation and pictures of a vehicle's status prior to working on it so I ask him to go back and check those documents, photos, and employee accounts (which he should have done before calling me) and then call me back. Anthony calls me back after some time and confirms that there wasn't a gap beforehand but that he feels there is a gap at the door (which is untrue and irrelevant either way). He finally concedes that they made the mistake of not addressing it in real time and offers to fix the bumper under the condition I pay for any parts needed. I let him know I am at work at the moment but will consider the offer. That was the last conversation we had. Weeks later and Anthony will not return my phone calls or respond to my email. The unprofessionalism is extremely disappointing but in hindsight, not surprising. Anywhere that solicits a 5 star review didn't deserve it in the first place. More
by htjstephens
Employees Worked With
Matthew Moravec, Anthony Tracey
September 17, 2023
Calvin came through big time for the Braunewell family! Thank you for your professional approach! Thank you for your professional approach! More
by Braunewell87
September 13, 2023
I have been with Scott Honda since 2008. From their sales department to their service department, I have always been treated well. I trust them and there has never been an incident where I f From their sales department to their service department, I have always been treated well. I trust them and there has never been an incident where I felt they didn’t have my best interest in mind. More
by Grandma
