Scott Honda of West Chester
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Andrew is a great guy and will make sure the deal is good and gets done highly recommend Andrew for anyone and gets done highly recommend Andrew for anyone More
I left Scott Honda last week knowing my car was thoroughly checked. Matt was thorough and patient and took the time to explain everything that was done to my car. It was a great experience. thoroughly checked. Matt was thorough and patient and took the time to explain everything that was done to my car. It was a great experience. More
Couldn’t be happier with the service I received. Kept me up to date on what I needed and it was done quickly. Kept me up to date on what I needed and it was done quickly. More
Service Rep Matt provided excellent service. He even looked me in the eye and shook my hand when we were done. May sound trivial, but Matt’s contact with the customer is exceptional.that small He even looked me in the eye and shook my hand when we were done. May sound trivial, but Matt’s contact with the customer is exceptional.that small gesture tells the customer that you care. By the way, the mechanical service was without issue, More
Greg Cole, Honda West Chester, PA was my contact for my appointment November 28 to consider my interest in leasing a new Honda. I chose Scott Honda because of the positive comments from a few of my frien appointment November 28 to consider my interest in leasing a new Honda. I chose Scott Honda because of the positive comments from a few of my friends about both your Sales and Service departments, Greg was so helpful, reassuring, very knowledgeable, positive attitude, able to answer my questions. I signed up for the lease for the lease and we have a follow up visit scheduled. It was a very enjoyable experience and I am confident I made the right choice. I am now a loyal customer! More
I've had my car serviced at Scott Honda for nearly a decade and have never been more impressed with the Customer Service Shiva provided. She is warm, knowledgeable, and represents Scott Honda with exce decade and have never been more impressed with the Customer Service Shiva provided. She is warm, knowledgeable, and represents Scott Honda with excellence. She sets the example every professional in Service should aspire to. I hope Scott recognizes her with the acknowledgement she deserves! More
Andrew was very nice, friendly, and very professional. He asked what I was looking for and made sure to discuss my options and narrow down my choices. He was sure to offer drinks ect to be sure my guest He asked what I was looking for and made sure to discuss my options and narrow down my choices. He was sure to offer drinks ect to be sure my guests and I were comfortable. We took the different options for a tat drive in both a rural as well as busy area. He never made us feel rushed and really listened to what we had to say. The process was very smooth and went well and I apprecaited Andrews assistance . More
I am always told what my car needs and it is explained to me in detail. The wait time is usually shorted the what they estimated. The whole place couldn’t have been more friendly me in detail. The wait time is usually shorted the what they estimated. The whole place couldn’t have been more friendly More
I took my vehicle to the dealership for a recall, oil change and tire repair. When all work was completed, I left the dealership to when I arrived home 10 miles away. The pressure had already dropp change and tire repair. When all work was completed, I left the dealership to when I arrived home 10 miles away. The pressure had already dropped 2 PSI in that trip. I called back to speak with the service advisor, and he advised that they performed a bubble test and the only problem was a corroded valve stem. They sanded the valve stem to fix the problem. Next day when the wire was down to 24 PSI. I reinflated manually and went about my business as directed as I was assured that there was no problem. The next day when it was at 20 PSI, I took the car to the local independent tire repair center. They looked at it for 5 minutes and found a nail in the sidewall of the tire. I have no idea how Scott Honda could miss a nail in the tire if they performed their tests. I feel very uncomfortable that the vehicle was release with a "Clean" bill of health and that I drove this vehicle around for an entire day on an unsafe tire. More