Scott Clark Honda - Service Center

The service writer Paul was outstanding. He was very friendly and knowledgeable about the recent recall on my 2018 CRV. The dealership overall was clean but lacking in brochures for all Ho He was very friendly and knowledgeable about the recent recall on my 2018 CRV. The dealership overall was clean but lacking in brochures for all Honda models. I was interested in the new CRV and wanted to see what accessories was available. There was some type of catalog on display but it was outdated for most models. In the waiting area for service, there was no information or direction for any beverages or snacks. As part of the service writer's job it would be nice to mention this to the customer before entering that area. More

Scott Clark Honda here in Charlotte has consistently been quick to accommodate my requests for service. They are responsive to my request of detailed explanations of service they recommend and are helping me quick to accommodate my requests for service. They are responsive to my request of detailed explanations of service they recommend and are helping me get the most longevity out of my vehicle. In particular, service advisor Bryan Funez, has guided my service in my most recent visits and has been helpful with monitoring the progress of my service. Also Wesley Rasmussen has been instrumental and helpful with my service over the years. More

Our Honda Pilot has been going to Scott Clark Honda. We always request the same service manager Scott Who does a fantastic job and keeps us informed on everything from the minute the car goes into servi We always request the same service manager Scott Who does a fantastic job and keeps us informed on everything from the minute the car goes into service. Thank you for all the hard work and attention to customer experience we have. More

Scott Hall in service is exceptional. He stays on top of what my car needs and keeps me informed on status. He stays on top of what my car needs and keeps me informed on status. More

I had an appointment for my summer check up. As I drove in James Warren came to my car and told me he would take care of the check up. He was able to manage the tire rotating and the alignment As I drove in James Warren came to my car and told me he would take care of the check up. He was able to manage the tire rotating and the alignment. He also supervised the oil change, and the review of all liquids all went well, and I was pleased with the quickness of the job, and with his supervision, a courtesy. More

Excellent service, the staff went over and beyond. They repaired my LED lights that I was unaware needed to be replaced They repaired my LED lights that I was unaware needed to be replaced More

The recommendations provided on subsequent visits are thorough. The service was amazing and staff are courteous. thorough. The service was amazing and staff are courteous. More

I have been a loyal customer since 2017. But my last service made me not want to come back. You sent me pictures of my cabin filter & engine filter that shows it looks really filthy. I decli But my last service made me not want to come back. You sent me pictures of my cabin filter & engine filter that shows it looks really filthy. I declined replacing the cabin filter because we can replace it ourselves. So I ordered new filters and when I removed the filter, it looks somewhat clean and nothing like the pictures you showed me. Your dishonesty has made me write this review. Now I don't even know if you actually rotated my tires or performed my oil change. But I have my lost trust in this dealership and will be going elsewhere from now on. More

Purchased my car in October 2022 and am fully satisfied. Always there when I had a question Always there when I had a question More

Always come here for my vehicle service. Both James, the advisor and Won, the tech, was awesome to work with! Got me in and out in a timely manner. Both James, the advisor and Won, the tech, was awesome to work with! Got me in and out in a timely manner. More