Tyler Fadale

I would give this dealership 0 stars if I could. My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told m My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told me they accepted my warranty which I should have had to pay them only the deductible of a $100. Instead after my warranty company paid them around $1,500 they billed me close to $1,000 for parts & labor not covered by my insurance/warranty company. While I was able to negotiate Scott Clark Honda (Charlotte, NC) down to $600 that’s still $500 more than I should have had to pay. And now I have to get the engine oil pan gasket replaced again, which they had replaced for me on that same occasion & bill. Now, I will have to pay an estimated, additional $500 to get that leaking gasket replaced again. You can be sure that the job will not be done at Scott Clark Honda, as well as, any other mechanical work or repairs I need to have done. And if you are having aftermarket warranty work done on your vehicle here don’t go by this dealership telling you that they accept your warranty. Don’t go by SCH’s word alone. Check with your warranty company FIRST before ANY work is even stated to find out who your warranty company works with regularly & cooperates with the warranty company. You decide what you will do now. But, hopefully my review will help you. More

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I drive 45 minutes north to come here because they are honest and have great customer service. After a terrible experience with Honda Rock Hill the drive to this location for service and anything else is honest and have great customer service. After a terrible experience with Honda Rock Hill the drive to this location for service and anything else is worth it. More

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I am very satisfied with the services ,the services advisor Dyamond is a nice and professional person ,the service was very quickly advisor Dyamond is a nice and professional person ,the service was very quickly More

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Great service staff competent and helpful On time friendly. Would recommend convenient location. Nice clean friendly. Would recommend convenient location. Nice clean More

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I had a great experience with Tyler Fadale. He was very communicative and had my car done before I got off work same day! Highly recommend! He was very communicative and had my car done before I got off work same day! Highly recommend! More

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Made an appointment with Tyler at Scott Clark for oil change . Work was performed in timely manner while I waited change . Work was performed in timely manner while I waited More

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Great experience buying our new Honda Pilot. Everyone made us feel welcome and it was great. Everyone made us feel welcome and it was great. More

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Nothing spoken at signing is included. I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to pay for maintenance. Tire rotation is included wherever I purchase tires - but not for me at Scott Clark Honda. At signing , I was told I could split payments- I can’t. I’m so uphappy with the car, service, financing and contract. More

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