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Schepel Cadillac

Merrilleville, IN

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rated
45 Reviews

2929 W. Lincoln Hwy

Merrilleville, IN

46410

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45 Reviews of Schepel Cadillac

December 21, 2018

Extremely professional, thorough and friendly! Ryan is very professional at all times. Friendly service, clean showrooms, outstanding service center (cant be beat). I will definitely continue to do More

by Pam P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan VanProoyen
November 11, 2018

Purchased. Pre driven GMC Acadia, beautiful vehicle. My sales person, Mike Dalton was the most friendly,courteous and professional salesperson I have ever dealt with. I am a GM retiree with 32 years of s More

by Laroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dalton.
November 11, 2018

5th Cadillac purchased from this dealership! This is an excellent dealership with wonderful service with beautiful vehicles. I have worked with Paul Certa for years, he is the very best!! Love More

by Kathie 5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Certa , Ryan VanProoyen
October 12, 2018

Excellent experience! Wonderful experience buying our first Cadillac! The sales people are very friendly and helpful. Their knowledge of their vehicles is excellent! Gre More

by RAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pokrywczynski , Ryan VanProoyen
October 04, 2018

first time Cadillac owners Cadillac is a beautiful luxury vehicle....I never have dealt with Schepel, first time Cadillac owners and Paul Certa is the best, friendly and knowled More

by firstcadillac
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Certa
September 01, 2018

Once you go Cadillac you never go back I was initially looking to purchase a crossover. I went back and forth between home and a certain dealership only to figure out that I just wasn’t sat More

by Yannie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Poke (salesman) and Steve (finance), Ryan VanProoyen
August 18, 2018

Pleasant Experience We have dealt with the Schepel Dealership for years, they knew what we were looking for and made sure we were satisfied. Always a positive experience More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dalton, Ryan VanProoyen
August 18, 2018

My second Cadillac purchased at Schepel, A good experience. A fair and honest dealership this was my second car from them. The dealership is clean and the service department does a good job every time More

by jgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Certa, Ryan VanProoyen
May 03, 2017

roadside service and replacement tire i was going to michigan from chicago and had a blowout on hwy i94 by exit 14 on a sunday i .drove non flat tire to get my self off road .called roads More

by pde88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kerry erwin
January 10, 2017

High price ripped off Simply put: Ripped off over charged, I have a Cadillac SRX noise out of front assumed wheel bearing, They stated both bad, I have no problem re More

by Scammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay
Jan 19, 2017 -

Schepel Cadillac responded

Thank you for bringing your service situation to our attention. We at Schepel Cadillac take the satisfaction of all of our customers very seriously and we would never want you to feel that you were not treated fairly, so if you have a chance please give our Service Manager, Lee Muhleman a call and we will do all we can to ensure that you are satisfied with your service. Thank you for your business and thank you for helping us to improve our operations.