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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
520 Reviews

520 Reviews of Schaumburg Toyota - Service Center

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June 08, 2019

Awesome staff at Schaumburg Toyota The service team is always very friendly and clearly explain what was done whenever I bring my car in which I have been doing for 17 years. I have wo More

by MathGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Schaumburg Toyota responded

We are thrilled to have you as our loyal long time customer! Thanks for sharing!

June 07, 2019

Good job! Working with Rafael and Anthony in the service department has always been an excellent experience. And of course I must say that Jerry my salesman is More

by MsTaken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Schaumburg Toyota responded

Thanks for being our customer and sharing your thoughts!

May 02, 2019

Always an excellent experience! Every time I go to Schaumburg Toyota, I am totally satisfied. My RAV4 is returned to me with a complete sheet of all that was serviced and also checke More

by Dottie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Schaumburg Toyota responded

Thanks for being our loyal customer and for sharing your thoughts, Dottie!

April 23, 2019

Customer satisfaction I came in to have my Highlander LE’s first service. I saw the salesman that I previously dealt with and told him that I was upset with myself for bein More

by 113susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Evensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Warda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Interino
Apr 24, 2019 -

Schaumburg Toyota responded

We are thrilled to have been able to work that our for you, Susan! We look forward to assisting you with your auto needs for many years. We hope you are enjoying the new car and wish you many happy miles!

April 15, 2019

Good service, took longer then axpected Oil change, tire rotation and alignment, anticipated to take hr to an hr and a half, took 2 hrs 45 min. All else was okay. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2019 -

Schaumburg Toyota responded

We do apologize that your visit took longer than expected and are happy to hear all else went well. Unfortunately, we do not always know that there may be issues on each vehicle which can put us behind. We are always working on process to shorten the visits. Thanks again for servicing with us, Brian!

April 12, 2019

Great Service Brought my 2017 Toyota Corolla for its last "free" tuneup. I had a question about key fob battery and Anthony told me when it needs replacement to bri More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pieprz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Schaumburg Toyota responded

Thanks again for servicing with us and sharing your experience!

April 02, 2019

Speedy service I called Friday noon, was able to bring my car for it's year check up that afternoon , they told me it was going to be up to 45 minutes and my car was More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Schaumburg Toyota responded

Glad we were able to get you in and out quickly. Thanks for servicing with us and sharing your experience!

March 30, 2019

Excellent Went in for oil change, brakes and airbag recall. They worked very fast on my car and they did an excellent job. For sure I'll be coming back. More

by Speedyjoe21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Schaumburg Toyota responded

We are thrilled to have you as our customer!

March 30, 2019

Great Service I went in for an Oil Change & Wipers, I was IN and Out, in a flash, Great Service,Dependable Staff, and great hours to come in and get service More

by paul5053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 02, 2019 -

Schaumburg Toyota responded

Thanks for sharing, Paul!

March 30, 2019

Maintenance service Took my Camry in for an oil change. No appointment was needed. The work was done promptly without any problems. They also changed out my air filter an More

by robran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Schaumburg Toyota responded

Thanks again for servicing with us and sharing your thoughts on your visit!

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