Craig Widenhoefer
Craig Widenhoefer at Schaumburg Toyota

Craig Widenhoefer

Service Advisor

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

4.8
70 Reviews
4.8

70 Reviews

Write a Review

70 Reviews of Craig Widenhoefer

June 08, 2026

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Employee Rating

Service advisor, Steve Krueger and mechanic/technician Nate do a great job for keeping me informed what needs to be done with the vehicle as well as cost and time. Always have a great experience when hav More

by krsrxc
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Schaumburg Toyota responded

Thank you for taking the time to share your experience! Providing clear communication and exceptional service is always our goal. We truly appreciate your continued trust in Schaumburg Toyota and look forward to serving you again in the future!

April 28, 2026

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Good environment, nice people but no extra check ups after service because what coupon claim have not done accordingly More

by Shahidjamal786
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Recommend Dealer
Yes
Apr 29, 2026

Schaumburg Toyota responded

We’re sorry to hear that your experience may not have met expectations. Unfortunately, we’re unable to identify your visit based on the information provided. We would really appreciate the opportunity to learn more and address any concerns directly. Please feel free to reach out to me at jjoern@resnickautogroup.com at your convenience. At a minimum, we do provide a visual inspection of the basics with every service, and I’d be happy to review what may have occurred in your situation. Thank you, and we hope to hear from you soon.

March 11, 2026

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I have been servicing my cars at Schaumburg Toyota for 28 years. I won’t go anywhere else More

by Jimbo
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Recommend Dealer
Yes
Mar 13, 2026

Schaumburg Toyota responded

Thank you for your incredible loyalty! We’re honored that you continue to trust Schaumburg Toyota with your vehicles, and we look forward to providing you with the same dependable service for many years to come. We sincerely appreciate your continued support!

February 17, 2026

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Steve Krueger, my service advisor is always very professional, friendly and helpful. Consistently keeps me updated with pricing any issues and approximate time of service and or repair. I have purch More

by krsrxc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Schaumburg Toyota responded

Thank you so much for your continued trust in Schaumburg Toyota and for sharing such a thoughtful review! We’re thrilled to hear our staff provides you with professional, friendly, and helpful service. Keeping our guests informed and ensuring a smooth experience across all departments is very important to us, and it means a lot to know that our team continues to deliver for you. We truly appreciate your loyalty in both purchasing and servicing your vehicles with us. We look forward to assisting you again whenever you need us!

January 28, 2026

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Fast professional service whole process was explained I was extremely impressed it was pleasant experience More

by Gainski2000
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Recommend Dealer
Yes
Jan 30, 2026

Schaumburg Toyota responded

Glad we could assist with your service needs. Thanks for sharing and for the 5 stars. Your support is appreciated!

October 02, 2025

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The un-scheduled visit went very well. Advisor , Mr Craig Widenhoefer listened to my request for car service needs . After the requested items were done Mr Windenhoefer came to the clien More

by Richard.elia
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Recommend Dealer
Yes
Oct 02, 2025

Schaumburg Toyota responded

Glad we were able to help in getting your vehicle in the best running condition. Thanks for the 5 star review. Your support is truly appreciated.

September 29, 2025

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The service advisors always explain any issues found in the inspection, and the risks of getting the issue serviced now versus putting it off and waiting to do the work later. More

by Carl
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Recommend Dealer
Yes
Oct 01, 2025

Schaumburg Toyota responded

We always strive to work closely with you in planning the maintenance and repairs your vehicle may need. We look forward to continuing that partnership for many years to come. Thank you for sharing your thoughts, Carl — your support is truly appreciated.

March 27, 2025

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Awesome good service, friendly environment. The cookies, water and goodies are a nice addition to the place. More

by Peter
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Recommend Dealer
Yes
Apr 01, 2025

Schaumburg Toyota responded

Glad you enjoyed your visit! Thanks for sharing your experience and for the 5 stars!

February 06, 2025

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Courteous staff performed the 10,000 mile service quickly and accurately. I highly recommend Schaumburg Toyota's Service team. More

by tmdmnapoli
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Recommend Dealer
Yes
Feb 07, 2025

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Your support is appreciated.

December 17, 2023

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Always friendly service and advice. Late hours are great to drop off car at night. More

by darek65
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Recommend Dealer
Yes

Other Employees Tagged: Randall Laskowski

Dec 18, 2023

Schaumburg Toyota responded

Glad we can make it easy for you. Thanks for sharing! Happy Holidays!!!

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