517 Reviews of Schaumburg Toyota - Service Center
Good service as usual! I've been a customer for years. I have purchased 3 cars from here through the years - 1995, 2017 and 2019. have purchased 3 cars from here through the years - 1995, 2017 and 2019. More
Fest service, professional team, clearly explains problems. Beautiful cozy waiting room with delicious coffee, short time waiting for technicians. I really recommend this Schaumburg Toyota team problems. Beautiful cozy waiting room with delicious coffee, short time waiting for technicians. I really recommend this Schaumburg Toyota team More
I want to praise the assistance of Steve Lowell, Red Team Service Manager. I drove to the dealership after my 2015 Prius needed to Be jumped by AAA. I had no appointment and Steve handled the situation in Service Manager. I drove to the dealership after my 2015 Prius needed to Be jumped by AAA. I had no appointment and Steve handled the situation in an expeditious and courteous fashion. After getting a handle on the situation, he compassionately made arrangements for a loaner car so I could get my groceries home, while the matter was resolved. The work did not take long after diagnosis. It was 5 star treatment. More
Service manager Mike And service writer Randy as always we’re fantastic. They always take time from there busy schedule to make sure we are taken care of. we’re fantastic. They always take time from there busy schedule to make sure we are taken care of. More
Oil change Came in for an oil change, without an appt. Was in and out in less than 45 minutes. Inspection report showed no other services needed. Came in for an oil change, without an appt. Was in and out in less than 45 minutes. Inspection report showed no other services needed. More
always great service I always get great service , with wonderful customer service. I spoke to Steve Lowell, who is a pleasure to work with. He said to come in for an oil I always get great service , with wonderful customer service. I spoke to Steve Lowell, who is a pleasure to work with. He said to come in for an oil change and tire rotation.. Great quality of work and done on time. More
RECALL Disappointed in the fact that I was no able to get a "drop off" ride when it was specifically asked for when the appointment was made. Disappointed in the fact that I was no able to get a "drop off" ride when it was specifically asked for when the appointment was made. More
I scheduled last minute, happy there was availability. Was told wait would be about 1 hour for oil change and tire rotation. About 25-30 minutes, my name was called - they were already done with my vehicl Was told wait would be about 1 hour for oil change and tire rotation. About 25-30 minutes, my name was called - they were already done with my vehicle. Excellent service!! More
The service was professional and timely. The waiting room was comfortable and open. I appreciated the fact that they offered a loaner car since they had to keep my car overnight. room was comfortable and open. I appreciated the fact that they offered a loaner car since they had to keep my car overnight. More
Honest and great service Probably the best Toyota service I have received in all of the places I have taken my vehicle. Not only was buying parts and making appointments easy Probably the best Toyota service I have received in all of the places I have taken my vehicle. Not only was buying parts and making appointments easy online, but they stand by their word on pricing and are very reasonable when it comes to service and won't charge for things that you don't need like at other "stealerships". I was in and out in an hour for a job that would have probably taken 2-3 hours at other dealerships. I highly highly recommend taking your Toyota vehicles here if you don't live too far More