Schaumburg Toyota - Service Center

My family only drives Toyota and that is partly because of the service department at Schaumburg Toyota. I get all my regular service work done there and when I’ve had issues they have always set me up for of the service department at Schaumburg Toyota. I get all my regular service work done there and when I’ve had issues they have always set me up for success! When my car needed to stay waiting on a part, they gave me a loaner car without hesitation. Ezequiel (Eze) is the best service advisor, but anyone you work with there is pretty great too. It’s hard to find a trustworthy dealership sometimes and nerve wrecking to get service work done (especially as a female), but Schaumburg Toyota has always treated me with respect and integrity!! More

Courteous staff performed the 10,000 mile service quickly and accurately. I highly recommend Schaumburg Toyota's Service team. and accurately. I highly recommend Schaumburg Toyota's Service team. More

I had a battery issue with my Highlander Hybrid at 8 pm. Sean, my service Rep told me to come in. A new battery was installed and I was on my way by around 9:15 pm. I can't say enough positively about Schau Sean, my service Rep told me to come in. A new battery was installed and I was on my way by around 9:15 pm. I can't say enough positively about Schaumburg Toyota. More

Good waiting room during the maintenance. Nice coffee and good AC, nice chair, large space Nice coffee and good AC, nice chair, large space More

"EZ" was super helpful in explaining the service my car needed, getting me a loaner car during the wait, and he even found a deal so the price wasn't as expensive as he originally thought it would be. He t needed, getting me a loaner car during the wait, and he even found a deal so the price wasn't as expensive as he originally thought it would be. He took the time to answer any questions that I had and he was very polite. More

Oil change, general checkup, in and out very quickly. Do we really have to go through this rigamarole every visit? Do we really have to go through this rigamarole every visit? More

You've always done right by me and I've always left confident that things were done correctly. confident that things were done correctly. More

Maintenance Light was on. Drove into service department, was immediately assisted by service employee, and waited in there comfortable waiting room. Had a delicious latte and Drove into service department, was immediately assisted by service employee, and waited in there comfortable waiting room. Had a delicious latte and before I could finish it was notified my car was done. Great and speedy service. Thank You Schaumburg Toyota. More

The best customer service keeps me coming back now for over 25 years! Thank you! over 25 years! Thank you! More

Mike Krueger service director had his IT changed offer date to expired after the service took place and did not honor SchaumburgToyota.com website promotion. I have proof. I took the screenshot of the onl date to expired after the service took place and did not honor SchaumburgToyota.com website promotion. I have proof. I took the screenshot of the online offer before and after. Had to pay double of what was advertised. I will talk to corporate office about UNFAIR PRACTICES ACT. "The Act prohibits the use of unfair or deceptive acts or practices, including the use of deception, fraud, misrepresentation, and SUPPRESSION OF MATERIAL facts. While the Act provides this general definition, it also contains a number of specific actions that are considered to be violations of the law." More