Schaumburg Toyota

Derek was so good to help with the purchase of my Acura. I was out of town and he sent me pictures and video so I knew the condition before I drove 4 hours in order to purchase it. He did an exceptional I was out of town and he sent me pictures and video so I knew the condition before I drove 4 hours in order to purchase it. He did an exceptional job! More

"EZ" was super helpful in explaining the service my car needed, getting me a loaner car during the wait, and he even found a deal so the price wasn't as expensive as he originally thought it would be. He t needed, getting me a loaner car during the wait, and he even found a deal so the price wasn't as expensive as he originally thought it would be. He took the time to answer any questions that I had and he was very polite. More

We loyal customers of Schaumburg Toyota. Great cars and great people to take care of us. Jerry McDuffie, our sales rep is the best. Very knowledgeable about his product and always provides t Great cars and great people to take care of us. Jerry McDuffie, our sales rep is the best. Very knowledgeable about his product and always provides top notch customer service. We'll always return to Schaumburg Toyota. More

Staff was informative, polite, and willing to assist. Dealership is clean, bright, and a pleasant atmosphere. Dealership is clean, bright, and a pleasant atmosphere. More

Great working with Adrian who let me drive the vehicle home and back. I had to purchase it after that. Also great work with his brother Alejandro keep up the good work guys. home and back. I had to purchase it after that. Also great work with his brother Alejandro keep up the good work guys. More

Oil change, general checkup, in and out very quickly. Do we really have to go through this rigamarole every visit? Do we really have to go through this rigamarole every visit? More

Cameron was extremely knowledgeable about Tacomas I had the deal in writing before I walked in and had my own financing, so the process was smooth. My trade came in below my expectations, but the warranty the deal in writing before I walked in and had my own financing, so the process was smooth. My trade came in below my expectations, but the warranty was less than expected, so it's a wash there. I've already recommended Schaumburg Toyota to friends that are going to be in the market soon. More

You've always done right by me and I've always left confident that things were done correctly. confident that things were done correctly. More

I filled out the form on their website to see if they would buy my mother's 2012 RAV4. I received an email from their customer care specialist stating that they would buy her car and that the pre-owned m would buy my mother's 2012 RAV4. I received an email from their customer care specialist stating that they would buy her car and that the pre-owned manager would contact me to discuss the details. I never heard from him so I went by the dealership only to have them tell me that they are not looking to buy cars that old. I don't understand why they did not just state that upfront instead of completely wasting my time like that. I would not be so upset except this is the second time they've wasted my time this week. I went by the day before to have my TPMS light reset. It was still on when they gave me back my car. They said it would go away after driving it a while. It has not gone away, and my mother said that the technicians should know that it goes away immediately if it is done right (they did the four tires but missed inflating the spare which is usually the cause of the light) so now I have to go to Discount Tire to get it done right because Toyota decided to make the spare tire on this model year RAV4 impossible for normal people to unzip and take out. In sum, all of my experiences at Schaumburg Toyota have been made unnecessarily lousy and miserable in ways that a modicum of service and effort could have prevented. More

Maintenance Light was on. Drove into service department, was immediately assisted by service employee, and waited in there comfortable waiting room. Had a delicious latte and Drove into service department, was immediately assisted by service employee, and waited in there comfortable waiting room. Had a delicious latte and before I could finish it was notified my car was done. Great and speedy service. Thank You Schaumburg Toyota. More