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Sansone Hyundai
Avenel, NJ
975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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975 Reviews of Sansone Hyundai
June 20, 2023
Excellent and professional service staff. Take good care of your vehicle and keep you appraised of the progress of your service. Take good care of your vehicle and keep you appraised of the progress of your service. More
by johnd6rose
Employees Worked With
Shannie McNiell, Luis Martins
June 20, 2023
I have bought all my cars and had maintenance done there. I have been very happy with this until you added a 3% fee to credit cards. Sorry this is disgusting how greedy can you get. I paid with a check and I have been very happy with this until you added a 3% fee to credit cards. Sorry this is disgusting how greedy can you get. I paid with a check and it was a very long process I was told my check was no good. Wrong !!!! Turns out my name was not typed incorrect and it took someone else to come out to correct this and a lot of my time. I suggest you get Zelle if you can't figure out how to take a check. No I will not use a debit card. Jean Peters. More
by Jeanpeters
Employees Worked With
Shannie McNiell
June 02, 2023
No parts and service center was closed for a while. Dealer needs to improve and can’t leave customer stranded. Dealer needs to improve and can’t leave customer stranded. More
by Jiten
Employees Worked With
Patick J Ehrhart, AnnaLisa Bautista, Shannie McNiell, Luis Martins, Don Bender
June 01, 2023
My car had the engine light blinking, took it to the dealer mid April, the service advisor, Paulo never bothered to call me to give me bad news. Finally after several calls, was able to talk to him at t dealer mid April, the service advisor, Paulo never bothered to call me to give me bad news. Finally after several calls, was able to talk to him at the end of the day. He casially told me that my car needed a new engine, it would take 3 months to fix it. I immediately called Hyundai to ask and relate the info given.. they started s case through case manager to help me throughout tge whole process. My car is 2017. To make the story shortb with the help of the case manager and the general manager Eric, I got my car in 1 month instead of 3. More
by Tiernatiffany
Employees Worked With
Eric Bennett
June 01, 2023
I showed up without an appointment due to a flat tire & was accommodated & taken care of. I was treated with understanding, kindness & respect, which is very important to me, especially being a loyal custo was accommodated & taken care of. I was treated with understanding, kindness & respect, which is very important to me, especially being a loyal customer for over a decade. More
by tatyanablinder
Employees Worked With
Sherry and her trainee, a young lady
May 20, 2023
Excellent service. The staff are professional, knowledgeable and courteous. I would encourage everyone who owns a vehicle purchased from SANSONE Hyundai to continue to The staff are professional, knowledgeable and courteous. I would encourage everyone who owns a vehicle purchased from SANSONE Hyundai to continue to use their service More
by floyd
Employees Worked With
Sherry Roberts
May 11, 2023
Do not use this dealership. They could care less about you or your vehicle. Hyundai itself is an unreliable vehicle. Hyundai corporate could care less about you as well. Do your They could care less about you or your vehicle. Hyundai itself is an unreliable vehicle. Hyundai corporate could care less about you as well. Do your research on Hyundai and the class action lawsuits and horrendous stories of people with new cars laid up for months. Hyundai could care less as well as Sansone Hyundai. More
by Fordfast
Employees Worked With
Antonio Torro
