Sandia BMW Mini

Was very helpful with the purchase of my 2026 bmw s1000rr got me in out the door in a timely manner staff sales and managers were helpful as well will be going back to them in the future got me in out the door in a timely manner staff sales and managers were helpful as well will be going back to them in the future More

I really appreciate their great customer service and kindness. Sandia MINI has bilingual staff, which is a major advantage. They send a video of the work being done on the car and explain the necessary kindness. Sandia MINI has bilingual staff, which is a major advantage. They send a video of the work being done on the car and explain the necessary repairs. More

I would like to thank Jonathan and his team for taking care of me every time my vehicle is in for service. Very professional and honest. My car is running smooth as butter! care of me every time my vehicle is in for service. Very professional and honest. My car is running smooth as butter! More

Had a great experience buying my bike. Thank you Bret and the crew and Sandia BMW Thank you Bret and the crew and Sandia BMW More

Jessica was great and fou d discount for me. Always a pleasure to go there Always a pleasure to go there More

They were good as far as customer service but asking for a loaner was like world war 2. They never give loaners anymore.. a loaner was like world war 2. They never give loaners anymore.. More

Usually I have had really good experiences when I have brought my car in for service. Yesterday not so. My advisor let me know that they would be leaving early but would get another advisor to take care brought my car in for service. Yesterday not so. My advisor let me know that they would be leaving early but would get another advisor to take care of me if my car was done before she got back. I didn’t know when she left. Usually someone from service comes out to talk to me about suggested repairs, that didn’t happen. What I got instead was a bad scratchy video of the underside of my car. A lot of what was on the video I couldn’t understand because it sounded like something scraping over the microphone. I was sitting outside doing an email and I saw my car being driven out and parked. I continued with my work email and after about 15 minutes, I went inside to let them know that my car was parked outside. They didn’t know who was supposed to be covering my advisor. Usually I get a printed list of recommended repairs , not this time. The service advisor that rang up my bill didn’t seem happy and didn’t say much of anything to me. Usually the service is great, yesterday it was barely good. More

These guys are awesome I went in unannounced to get a rear tire on my bike and out with a new tire and a washed bike in under 2 hours every body there are friendly and accommodating. rear tire on my bike and out with a new tire and a washed bike in under 2 hours every body there are friendly and accommodating. More

For the second time in a row, my indicator was not reset following an oil change. The first 3 years of owning my Mini, I felt like I got very good service. Yesterday’s service visit fell way below my expect following an oil change. The first 3 years of owning my Mini, I felt like I got very good service. Yesterday’s service visit fell way below my expectations. I did not receive any feedback regarding the questions I asked and the vehicle issues I brought up. I did not feel like I could make informed choices regarding future service. I was not told the cost of the brake fluid change or the air filters. I’ve gotten accustomed to better service at the dealership which is why I’ve taken it there for service, but yesterday was disappointing. More

Had an appointment at 7:00, was there just before, first car in line. Want until I pushed them at 10:00 to confirm why the check engine light came on. Diagnosed the problem, made the repair and told me 15 car in line. Want until I pushed them at 10:00 to confirm why the check engine light came on. Diagnosed the problem, made the repair and told me 15 minutes, about 70 minutes later, my car was ready. They charged a fair price, just a little disappointed in how long it took. I was happy they took it for a little ride just to ensure the check engine light stayed off. More