6001 Pan American Fwy
Albuquerque, NM 87109
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I wasn’t thinking about an appointment, I was preoccupied with the vibration made when I applied the brakes. Cory checked with the mechanics to see if they can get me in, and a few hours later done. Hours, only because folks with an appointment came in at their times of course. Which I fully understand. Thank you Sandia BMW and Cory.
Another terrific experience having my wife's BMW 428i serviced at Sandia BMW. The work is always done in a professional manner and they even will send you a video via text to show you and explain the work that needs to be done. Service Manager Jake Mueller is an expert in providing great customer service and strives to make sure that you are informed of every issue in a timely and proficient manner. Jake's communication skills and knowledge of the service department result in seamless transactions. I would give him 6 stars if it were possible
Great service. Took my Grenardier for oil change. I was greeted by the service manager and checked in promptly. Very nice sitting area in the showroom and reasonably priced service. I will definitely revisit
Zach, thank you for providing amazing customer service. Having to take my car in for service is always so stressful but you made it so easy! You kept me updated throughout the day and let me know when it was ready for pickup! I appreciate your knowledgeable explanation of the service my car required and took time to explain the details I was concerned with! It was a joy working with you! Thank you, Christina
Sandia BMW Mini is, by far, the best dealership that I have ever been to! Everyone there is friendly and very helpful. My salesman Rudy did everything right! As did the whole team!
We have been customers for over 20 years and have been treated with nothing but courtesy and professionalism. Terrific customer service!
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