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San Leandro Chrysler Dodge Jeep RAM SRT

San Leandro, CA

Overview
Employees
Reviews
Vehicles
4.4
1,779 Reviews
At San Leandro Chrysler Dodge Jeep, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Jeep Grand Cherokee, Jeep Patriot, Dodge Charger, Ram 1500 and Chrysler 200 models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Chrysler, Dodge, Jeep and Ram parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end. You're also in good hands with our team of Chrysler, Dodge, Jeep and Ram lease and loan specialists. Getting a Bay Area car loan doesn't have to be a stressful situation. We will work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? San Leandro Chrysler Dodge Jeep can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 1444 Marina Blvd San Leandro, CA, and we're are always happy to chat about new vehicles and answer any questions you might have.
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1444 Marina Blvd

San Leandro, CA

94577

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Showing 1,779 reviews

August 08, 2023

Service takes way too long, even just for minor service such as an oil change and tire rotation More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Saechao
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Aug 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your valuable feedback. Our team is dedicated to providing exceptional service, and we deeply apologize for not meeting your expectations. To address your recent experience, please feel free to reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

August 07, 2023

Alfredo was is a no pressure salesman and helped find the car I wanted...thans! More

by SLYKAM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Walter Petris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Villanueva, Eskandar Ashraf
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Aug 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 06, 2023

I bought a 2019 Jeep Wrangler used 20k miles. One previous owner. By the 4th month of owning it Jeep runs hot and leaking fluids. Took it to service they said they repaired the leak. Few days lat More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for the subpar experience at our dealership. Customer satisfaction is our utmost priority, and we appreciate your valuable feedback. Please contact Service Director, Matt Hill, at matt.hill@sanleandrocdjr.com to discuss your concern. Thank you for bringing this to our attention.

August 06, 2023

Excelente customer service people very friendly, I highly recommended this is my favorite place ever More

by yesenia0985luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
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Aug 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

August 05, 2023

Karen is an excellent salesperson. She helped us get a deal within our price. I went for base model of Pacifica and ended buying the top one, pinnacle :) , never go shopping with your More

by himantgoyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Ruvalcaba
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Aug 07, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We would like to express our sincere gratitude for sharing your experience with us. At our establishment, we take immense pride in ensuring the utmost care for our customers.

August 05, 2023

Don't know about it since it's changed management. Can better rate after more visits. I do appreciate Jason's customer service style; well groomed, professional, stellar personality. More

by brnskngrl
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
Report | Print
Aug 08, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

August 05, 2023

They went above and beyond to give me the best deal possible, im very happy with their service i received from them! More

by cuevas_arnulfo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Petris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We would like to express our sincere gratitude for sharing your experience with us. At our establishment, we take immense pride in ensuring the utmost care for our customers.

August 04, 2023

It was our first time at this dealership for service and it was a great experience. Wont hesitate to come back for any future service needs. More

by Brielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
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Aug 07, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to hear that you had a fantastic experience at our dealership! We sincerely appreciate you taking the time to share your valuable feedback with us.

August 04, 2023

I'll never come back, unless the service manager deals with what happened Just call me and I'll use more words More

by firestrm
Recommend Dealer
No
Employees Worked With
It's not who is started with (Sam) it's who I ended with
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Aug 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are very sorry for the disappointing dealership experience you had. This completely opposes our unwavering commitment to providing exceptional customer service. We humbly ask you to reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM to address your concerns.

August 04, 2023

Service was great. Got me in and out within 1 hour. An didn’t try to sell me anything extra. More

by westerlund.kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
Report | Print
Aug 07, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

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