San Leandro Chrysler Dodge Jeep RAM SRT

Steve is very accommodating. No pressure and provided a very good information about my Car. No pressure and provided a very good information about my Car. More

Everything went well until an issue arose. The sales staff was great. The only problem was that on my drive down to Santa Barbara, my brand-new 90K+ truck with only 800 miles on it had a tra The sales staff was great. The only problem was that on my drive down to Santa Barbara, my brand-new 90K+ truck with only 800 miles on it had a transmission failure. Stuff happens, but the follow-up from both the dealer and support has been less than adequate. Not a loaner car, and put me in a cheap rental, and so far, very poor follow-up from customer support. The stores need to have the ability to answer questions vs. being handed off to the support center that clearly has no urgency. Sean Flynn More

I recently purchased a Tesla Model 3 from this dealership. Admittedly, the process started off a bit bumpy with some miscommunication of the deal, but what really impressed me was how they took dealership. Admittedly, the process started off a bit bumpy with some miscommunication of the deal, but what really impressed me was how they took immediate ownership of the situation. The team was incredibly apologetic and went out of their way to "make it up" to me, ensuring I felt valued and heard. Rick was a absolute standout - his patience and positivity throughout the back-and-forth really helped keep the experience stress-free. Leon also provided top-tier hospitality, making sure I was comfortable and well-taken care of while we finalized the details. It’s one thing to provide good service when everything goes perfectly, but it’s another thing entirely to show such high integrity when things get complicated. More

Very friendly, helpful and efficient. George was personable and good making contact throughout the process. George was personable and good making contact throughout the process. More

They are not care about service I explained my car issues two times they never fixed it issues two times they never fixed it More

George was very helpful and attentive! I left with a great car and had a wonderful experience from the dealership! I left with a great car and had a wonderful experience from the dealership! More

Amanda was very helpful at all stages in the process. Eskandar was good but didn’t catch an issue with the date. Consequently all the docs had to be reprinted and we had to sign them all a second tim Eskandar was good but didn’t catch an issue with the date. Consequently all the docs had to be reprinted and we had to sign them all a second time. More

Me gustó mucho como me atendió Val les recomiendo mucho que vengan aquí a comprar los. Vehículos con el que vengan aquí a comprar los. Vehículos con el More

Edmund is a true asset to the dealership. He is prompt, honest, friendly and genuinely works hard to ensure his customers are well taken care of and completely satisfied throughout the entire He is prompt, honest, friendly and genuinely works hard to ensure his customers are well taken care of and completely satisfied throughout the entire process. He makes the car buying experience simple and stress-free. Partnered with Pena from the sales floor, they make an incredible team. This is my second vehicle purchased from Edmund and Pena, and once again, they went above and beyond with their customer service. I couldn't be happier with the experience and highly recommend working with them. More

I wish more dealerships had sales ppl like Jose, since the time I got out of my car, he didn’t pressure me and showed me exactly what I wanted to do. He didn’t try to sway me to another car. Showed me wha the time I got out of my car, he didn’t pressure me and showed me exactly what I wanted to do. He didn’t try to sway me to another car. Showed me what I came to see and told me everything about the jeep Willy’s 4xe. His demeanor and personality is why I would come back or send someone else to purchase a vehicle at SL Jeep. If I’m the hiring mngr, I would hire more ppl like Jose. He made my car buying experience very at ease. Jose, is awesome!! More